Samsung and Apple official service center in Moscow - anatomy of fakes

During such crises as now, many people begin to repair equipment more often, do not buy new devices. This is the correct, rational approach, especially if the breakdown is simple, and the repair returns the device to life. Yes, and it's corny cheaper.

The right way when you repair appliances always looks the same - you go to the manufacturer's website, find the nearest service center and call them. In Samsung, you can see such centers for any city on the map, for example, these are services for smartphones.

Samsung and Apple official service center in Moscow - anatomy of fakes

What's more, Samsung has an on-site mobile service that comes to your location and repairs your equipment in a small van. For owners of flagship devices, this service is free within the Moscow Ring Road, even if you ended up with a non-warranty case. We had material that describes how the mobile service works in Moscow.

Samsung and Apple official service center in Moscow - anatomy of fakes

Now how do people act and what do they get in the end. The phone is broken, the person immediately searches the Internet for a service, calls or leaves a request on the site. The work is done, there is a feeling that you did a great job and did everything right, quickly solved the problem. There is no feeling that something can go wrong.

One of the many sites that appears in the search is “the official Samsung service center in Moscow”, and what’s interesting is that the word “Samsung” is typed in this way in Russian, it’s more convenient. And no bells ring in my head that the names of companies are not written in Russian, this applies to any manufacturer. There are no service centers for Apple, Sony, Acer, Asus, Nokia and so on. Corporate rules for any company are strict and unambiguous, it is not allowed to change the logo, company name, colors, and so on. Any person who has once encountered this will never forget the rigor of applying such rules. Often marketing materials printed in millions of copies went under the knife due to the fact that they did not match the color of the logo and it had the wrong shade! While this could only be seen by those who are immersed in the corporate world and know exactly what the logo and its colors look like, there was no problem for the layman in a slightly different color. For a person inside the system, this was the biggest sin.

Samsung and Apple official service center in Moscow - anatomy of fakes

Therefore, when I see the name of the company in Russian on the site, I immediately understand that this is a snag. There can be no other options here, and this applies to almost any resource, be it a service or a store selling goods.

The way these fake resources are created says a lot about their creators, how they try to disguise themselves. Let's look at an unofficial service that went into all serious trouble, and my acquaintances drew my attention to it, who forwarded this message from a social network:

WARNING! PHISHING SITE.

Skillfully disguises itself as the official website of Samsung, in fact, it has nothing to do with Samsung.

https://samsung.repair-support.ru/

On Leo Tolstoy Street, orders are taken through the website, but they are made in small, unknown workshops. Below I put my story.

Which ended with me picking up the phone, not repaired, with broken glass, apparently because it was opened in such a barbaric way. In this service, the folk trail will not overgrow, people go and go, everyone swears all the time. Terribly nasty place.

REVIEW OF A SERVICE CENTER THAT IS masquerading as a SAMSUNG!

#Samsung #ServiceSamsung #ServiceSamsung in Moscow

For almost 5 weeks I have been waiting for a Samsung A50 smartphone from repair, which I bought in the winter, the warranty has not yet expired. Suddenly he died, stopped seeing the battery and died. And in Moscow, as you know, there was a quarantine, so a free courier was sent from the official certified service. I filled out a contract application, he left me a receipt and left. Since then, I have not seen the phone, it was May 11th. With difficulty I got through to the service, I found out that I did not have a warranty case. I was told that there was a power surge, and one board was damaged, it needs to be replaced. Wait 11 days, delivery of spare parts from Korea is delayed. The amount was announced 4800r. I understand that the phone is quite expensive and its repair is also not cheap, I agreed with the price. They started the renovation. 11 days have passed, another 2-3 days, no one calls me. I can hardly get through to them, because the music plays endlessly and calls are dropped. Finally, they picked up the phone, asking how my order was, they assured me that they would give it back within a week. I'm waiting again. On June 8, they called that parts from Korea were being delayed, now wait until June 21. As a result, I can not get through, I wrote many times, there is no answer. I have a complete feeling that they played my phone and are not going to give it away at all. In the process, it turned out that there is a very decent website of the official certified Samsung service, orders are received there, and they are made in small unknown workshops. In the receipt that they left me with the phone number and address and email of this workshop. It is not possible to get through, music plays, calls are dropped. Today, 06/17/2020, I called the official service number, they spoke to me harshly, call that workshop as you like, that's all, we have nothing to do with this matter anymore. ALL!

Let's start with the simplest, this resource has nothing to do with Samsung or other manufacturers, but simply stole logos (this is an illegal use of other people's trademarks), invented the status of an official service center. Moreover, these guys did it without hesitation for both Samsung and Apple, they have a second subdomain for the equipment of this company - https://apple.repair-support.ru/

Samsung and Apple official service center in Moscow - anatomy of fakes

Everywhere proudly flaunts the inscription that this is an official service center. Which is not true and you can check it on the websites of companies. This fact alone is the reason why such a “service” needs to be bypassed in an arc, never having anything to do with it in principle. But people in our country do not pay attention to the little things, and then they start calling the manufacturer’s hotline (and in the end they find the numbers!) and demand that the device, money and something else be returned to them. The explanation that they fell for the bait of scammers is perceived solely as a personal insult. As such an adult, intelligent and adequate person, how could I fall for such a childish divorce? Not! It's you who stir up some nonsense and simply do not want to fulfill your warranty obligations. It's easier to believe that an international corporation is trying to deceive Vasya Pupkin than to imagine that Vasya simply didn't do his homework and confided in whoever. Is that right?

But later he asked a friend to find out in the same Apple service how much it would cost to replace the screen on the iPhone 12, he was calmly named the price and offered to drive up, nothing bothered the people from the service. This well characterizes the meaning of all operations, it is important to create a certain flow of customers, to accept equipment from them, but at the same time it does not matter what they bring. This business works with the flow when they take a bite. Repairs are carried out by others.

For example, in the case of Fold, with a high probability, you can simply lose the device, it will disappear and it will be impossible to find the ends. But even if, for some external signs, they decide not to take risks and fix the device, then the cost of repairs in the official service will be 9,500 rubles under the guarantee. And at the same time, it doesn’t matter what I did with it, broke it, poured it with wine or something else - this replacement will cost exactly that during the year.

Samsung and Apple official service center in Moscow - anatomy of fakes

But even if we assume that VIP insurance is denied, the cost of official repairs is about 40 thousand rubles (there is also cashback).

There are not very many services that can work with Fold and have spare parts, they can be counted on the fingers of a hand. And this is reality!

The story got an unexpected continuation, a person from the “service” called me back:

- You just called about Fold, please write down the Samsung hotline number, they will tell you which service you need to contact. So that you do not fall into some left, unofficial service again and you are not deceived.
— Thank you, but what center are you talking about? I've only called you for now. Are you an unofficial center?
— We are official! But suddenly you will fall for some scammers, we value such customers.

I confess that it was very funny, because for some reason they decided to play along with me. But it doesn't change the essence. Before us are scammers who deliberately deceive customers. Another sign that allows you to realize this and is extremely important is the lack of information on maps from Google or Yandex. Fraudsters do not want anyone to be able to leave reviews about their work, and such reviews are instantly visible on the maps. No photos of the service, no reviews - nothing.

Samsung and Apple official service center in Moscow - anatomy of fakes Official service center for Samsung and Apple in Moscow - the anatomy of fakes

Recognizing scammers is not so difficult, you just need to think about it. But thousands of people don't, and then they get hysterical because they've been lied to. And they guess that they themselves have given themselves into the hands of rogues, but they are trying to minimize their losses by eating out the brains of the official support service. An attempt to save time (we are not talking about money here in principle) turns into nerves and difficulties. The way to solve the problem is very simple, you need to write a statement to the police that the device was fraudulently lured from you, allegedly to provide repairs and / or provided you with poor-quality repairs. A sufficient reason is also the statement of the service that it is an official partner of Samsung / Apple, this is a deliberate misleading of you. Unfortunately, it is unlikely that it will be possible to achieve something, since the service will close and move to another location. Those who served customers will suffer the most.

An interesting point that has always surprised me - working in such places, people often say that they are not scammers, they never knew that the service was unofficial. This is cunning, since it is impossible not to understand the nature of such a service on the very first day of work. And equal responsibility lies with both those who organized it and those who worked inside and deceived dozens of people every day.

Both Samsung and Apple always react to such companies that hide behind their official status, dozens of them are closed every month. The problem is that corporations are slow, having closed a company in one place, scammers immediately revive it according to the same scheme in another. The struggle is doomed until people become responsible for choosing a place where they repair their devices, do not understand how to choose a service.

I hope that you will not fall for the tricks of scammers and will understand exactly how and what you choose. Good luck with your reasonable approach to any questions! And goodbye!

Samsung and Apple official service center in Moscow - anatomy of fakes

During such crises as now, many people begin to repair equipment more often, do not buy new devices. This is the correct, rational approach, especially if the breakdown is simple, and the repair returns the device to life. Yes, and it's corny cheaper.

The right way when you repair appliances always looks the same - you go to the manufacturer's website, find the nearest service center and call them. In Samsung, you can see such centers for any city on the map, for example, these are services for smartphones.

Samsung and Apple official service center in Moscow - anatomy of fakes

What's more, Samsung has an on-site mobile service that comes to your location and repairs your equipment in a small van. For owners of flagship devices, this service is free within the Moscow Ring Road, even if you ended up with a non-warranty case. We had material that describes how the mobile service works in Moscow.

Samsung and Apple official service center in Moscow - anatomy of fakes

Now how do people act and what do they get in the end. The phone is broken, the person immediately searches the Internet for a service, calls or leaves a request on the site. The work is done, there is a feeling that you did a great job and did everything right, quickly solved the problem. There is no feeling that something can go wrong.

One of the many sites that appears in the search is “the official Samsung service center in Moscow”, and what’s interesting is that the word “Samsung” is typed in this way in Russian, it’s more convenient. And no bells ring in my head that the names of companies are not written in Russian, this applies to any manufacturer. There are no service centers for Apple, Sony, Acer, Asus, Nokia and so on. Corporate rules for any company are strict and unambiguous, it is not allowed to change the logo, company name, colors, and so on. Any person who has once encountered this will never forget the rigor of applying such rules. Often marketing materials printed in millions of copies went under the knife due to the fact that they did not match the color of the logo and it had the wrong shade! While this could only be seen by those who are immersed in the corporate world and know exactly what the logo and its colors look like, there was no problem for the layman in a slightly different color. For a person inside the system, this was the biggest sin.

Samsung and Apple official service center in Moscow - anatomy of fakes

Therefore, when I see the name of the company in Russian on the site, I immediately understand that this is a snag. There can be no other options here, and this applies to almost any resource, be it a service or a store selling goods.

The way these fake resources are created says a lot about their creators, how they try to disguise themselves. Let's look at an unofficial service that went into all serious trouble, and my acquaintances drew my attention to it, who forwarded this message from a social network:

WARNING! PHISHING SITE.

Skillfully disguises itself as the official website of Samsung, in fact, it has nothing to do with Samsung.

https://samsung.repair-support.ru/

On Leo Tolstoy Street, orders are taken through the website, but they are made in small, unknown workshops. Below I put my story.

Which ended with me picking up the phone, not repaired, with broken glass, apparently because it was opened in such a barbaric way. In this service, the folk trail will not overgrow, people go and go, everyone swears all the time. Terribly nasty place.

REVIEW OF A SERVICE CENTER THAT IS masquerading as a SAMSUNG!

#Samsung #ServiceSamsung #ServiceSamsung in Moscow

For almost 5 weeks I have been waiting for a Samsung A50 smartphone from repair, which I bought in the winter, the warranty has not yet expired. Suddenly he died, stopped seeing the battery and died. And in Moscow, as you know, there was a quarantine, so a free courier was sent from the official certified service. I filled out a contract application, he left me a receipt and left. Since then, I have not seen the phone, it was May 11th. With difficulty I got through to the service, I found out that I did not have a warranty case. I was told that there was a power surge, and one board was damaged, it needs to be replaced. Wait 11 days, delivery of spare parts from Korea is delayed. The amount was announced 4800r. I understand that the phone is quite expensive and its repair is also not cheap, I agreed with the price. They started the renovation. 11 days have passed, another 2-3 days, no one calls me. I can hardly get through to them, because the music plays endlessly and calls are dropped. Finally, they picked up the phone, asking how my order was, they assured me that they would give it back within a week. I'm waiting again. On June 8, they called that parts from Korea were being delayed, now wait until June 21. As a result, I can not get through, I wrote many times, there is no answer. I have a complete feeling that they played my phone and are not going to give it away at all. In the process, it turned out that there is a very decent website of the official certified Samsung service, orders are received there, and they are made in small unknown workshops. In the receipt that they left me with the phone number and address and email of this workshop. It is not possible to get through, music plays, calls are dropped. Today, 06/17/2020, I called the official service number, they spoke to me harshly, call that workshop as you like, that's all, we have nothing to do with this matter anymore. ALL!

Let's start with the simplest, this resource has nothing to do with Samsung or other manufacturers, but simply stole logos (this is an illegal use of other people's trademarks), invented the status of an official service center. Moreover, these guys did it without hesitation for both Samsung and Apple, they have a second subdomain for the equipment of this company - https://apple.repair-support.ru/

Samsung and Apple official service center in Moscow - anatomy of fakes

Everywhere proudly flaunts the inscription that this is an official service center. Which is not true and you can check it on the websites of companies. This fact alone is the reason why such a “service” needs to be bypassed in an arc, never having anything to do with it in principle. But people in our country do not pay attention to the little things, and then they start calling the manufacturer’s hotline (and in the end they find the numbers!) and demand that the device, money and something else be returned to them. The explanation that they fell for the bait of scammers is perceived solely as a personal insult. As such an adult, intelligent and adequate person, how could I fall for such a childish divorce? Not! It's you who stir up some nonsense and simply do not want to fulfill your warranty obligations. It's easier to believe that an international corporation is trying to deceive Vasya Pupkin than to imagine that Vasya simply didn't do his homework and confided in whoever. Is that right?

Pay attention to the name of the site - there are no company names in the domain, the reason is that corporations track registrations of such resources and make claims against their owners. It is impossible to use a brand in the site name without a separate permission, in some countries this is monitored very closely, for example, in the USA, somewhere employees of corporations work carelessly. But the site name is also always an alarm bell, corporations usually do not scatter their efforts, and all activities are carried out on their resource.

Let's look at the registration data for this resource.

Samsung and Apple official service center in Moscow - anatomy of fakes

You can see that it is registered to an individual, not a company at all. This is also an additional wake-up call that should stop you. In such “services” Toyota Raum 2007 Blue with you and anything can happen with your devices, and you will not achieve any truth. The device may disappear, it may be broken, or it may be repaired on the knee, replacing components with Chinese counterparts. At the same time, the cost of repairs is not less than in the official service, and there is no warranty repair as a class. That is, when you come with a warranty repair, you are faced with the fact that it will always be paid, there are no other options.

To clear my conscience, I called the “service”, my legend was simple - broken pixels appeared in the Galaxy Fold, I want to replace the screen. The conversation certainly made me laugh:

- I have broken pixels on the screen, I want to replace it, the device is under warranty, I bought it six months ago.
- Which Galaxy Fold do you have, the first or the second?
— What do you mean?
— Do you have a new Galaxy Fold 2 or last year?
— What's new?
Yes!
— No, I have an old one.
— Now I will specify the cost of repair... Screen replacement will cost 49,990 rubles.
- And in the store they talked about the VIP-guarantee and the fact that you can replace the screen with a new one for the minimum money, and you told me such an amount.
— Go to the store and find out.
— But you are an official service center, aren't you?
Yes, we are an official Samsung service center.
- And you can not solve the problem with the repair?
- No, it is better to do it in the store where you bought it.
— Okay, thanks and goodbye.

The conversation is remarkable in that the person simply does not know anything about Samsung equipment. A Fold 2 has appeared in his world, which he wants to repair. I was stupid, I had to say that I have just such a device and find out the cost of repairs for it.

But later he asked a friend to find out in the same Apple service how much it would cost to replace the screen on the iPhone 12, he was calmly named the price and offered to drive up, nothing bothered the people from the service. This well characterizes the meaning of all operations, it is important to create a certain flow of customers, to accept equipment from them, but at the same time it does not matter what they bring. This business works with the flow when they take a bite. Repairs are carried out by others.

For example, in the case of Fold, with a high probability, you can simply lose the device, it will disappear and it will be impossible to find the ends. But even if, for some external signs, they decide not to take risks and fix the device, then the cost of repairs in the official service will be 9,500 rubles under the guarantee. And at the same time, it doesn’t matter what I did with it, broke it, poured it with wine or something else - this replacement will cost exactly that during the year.

Samsung and Apple official service center in Moscow - anatomy of fakes

But even if we assume that VIP insurance is denied, the cost of official repairs is about 40 thousand rubles (there is also cashback).

There are not very many services that can work with Fold and have spare parts, they can be counted on the fingers of a hand. And this is reality!

The story got an unexpected continuation, a person from the “service” called me back:

- You just called about Fold, please write down the Samsung hotline number, they will tell you which service you need to contact. So that you do not fall into some left, unofficial service again and you are not deceived.
— Thank you, but what center are you talking about? I've only called you for now. Are you an unofficial center?
— We are official! But suddenly you will fall for some scammers, we value such customers.

I confess that it was very funny, because for some reason they decided to play along with me. But it doesn't change the essence. Before us are scammers who deliberately deceive customers. Another sign that allows you to realize this and is extremely important is the lack of information on maps from Google or Yandex. Fraudsters do not want anyone to be able to leave reviews about their work, and such reviews are instantly visible on the maps. No photos of the service, no reviews - nothing.

Samsung and Apple official service center in Moscow - anatomy of fakes Official service center for Samsung and Apple in Moscow - the anatomy of fakes

Recognizing fraudsters is not so difficult, you just need to think about it. But thousands of people don't, and then they get hysterical because they've been lied to. And they guess that they themselves have given themselves into the hands of rogues, but they are trying to minimize their losses by eating out the brains of the official support service. An attempt to save time (we are not talking about money here in principle) turns into nerves and difficulties. The way to solve the problem is very simple, you need to write a statement to the police that the device was fraudulently lured from you, allegedly to provide repairs and / or provided you with poor-quality repairs. A sufficient reason is also the statement of the service that it is an official partner of Samsung / Apple, this is a deliberate misleading of you. Unfortunately, it is unlikely that it will be possible to achieve something, since the service will close and move to another location. Those who served customers will suffer the most.

An interesting point that has always surprised me - working in such places, people often say that they are not scammers, they never knew that the service was unofficial. This is cunning, since it is impossible not to understand the nature of such a service on the very first day of work. And equal responsibility lies with both those who organized it and those who worked inside and deceived dozens of people every day.

Both Samsung and Apple always react to such companies that hide behind their official status, dozens of them are closed every month. The problem is that corporations are slow, having closed a company in one place, scammers immediately revive it according to the same scheme in another. The struggle is doomed until people become responsible for choosing a place where they repair their devices, do not understand how to choose a service.

I hope that you will not fall for the tricks of scammers and will understand exactly how and what you choose. Good luck with your reasonable approach to any questions! And goodbye!

Samsung and Apple official service center in Moscow - anatomy of fakes

During such crises as now, many people begin to repair equipment more often, do not buy new devices. This is the correct, rational approach, especially if the breakdown is simple, and the repair returns the device to life. Yes, and it's corny cheaper.

The right way when you repair appliances always looks the same - you go to the manufacturer's website, find the nearest service center and call them. In Samsung, you can see such centers for any city on the map, for example, these are services for smartphones.

Samsung and Apple official service center in Moscow - anatomy of fakes

What's more, Samsung has an on-site mobile service that comes to your location and repairs your equipment in a small van. For owners of flagship devices, this service is free within the Moscow Ring Road, even if you ended up with a non-warranty case. We had material that describes how the mobile service works in Moscow.

Samsung and Apple official service center in Moscow - anatomy of fakes

Now how do people act and what do they get in the end. The phone is broken, the person immediately searches the Internet for a service, calls or leaves a request on the site. The work has been done, there is a feeling that you did a great job and did everything right, quickly solved the problem. There is no feeling that something can go wrong.

One of the many sites that appears in the search is “official Samsung service center in Moscow”, and what’s interesting is that the word “Samsung” is typed in this way in Russian, it’s more convenient. And no bells ring in my head that the names of companies are not written in Russian, this applies to any manufacturer. There are no service centers for Apple, Sony, Acer, Asus, Nokia and so on. Corporate rules for any company are strict and unambiguous, it is not allowed to change the logo, company name, colors, and so on. Any person who has once encountered this will never forget the rigor of applying such rules. Often marketing materials printed in millions of copies went under the knife due to the fact that they did not match the color of the logo and it had the wrong shade! Although only those who are immersed in the corporate world and know exactly what the logo and its colors look like could see it, for the layman there was no problem in a slightly different color. For a person inside the system, this was the biggest sin.

Samsung and Apple official service center in Moscow - anatomy of fakes

Therefore, when I see the name of the company in Russian on the site, I immediately understand that this is a snag. There can be no other options here, and this applies to almost any resource, be it a service or a store selling goods.

The way these fake resources are created says a lot about their creators, how they try to disguise themselves. Let's look at an unofficial service that went into all serious trouble, and my acquaintances drew my attention to it, who forwarded this message from a social network:

WARNING! PHISHING SITE.

Skillfully disguises itself as the official website of Samsung, in fact, it has nothing to do with Samsung.

https://samsung.repair-support.ru/

On Leo Tolstoy Street, orders are taken through the website, but they are made in small, unknown workshops. Below I put my story.

Which ended with me picking up the phone, not repaired, with broken glass, apparently because it was opened in such a barbaric way. In this service, the folk trail will not overgrow, people go and go, everyone swears all the time. Terribly nasty place.

REVIEW OF A SERVICE CENTER THAT IS masquerading as a SAMSUNG!

#Samsung #ServiceSamsung #ServiceSamsung in Moscow

For almost 5 weeks I have been waiting for a Samsung A50 smartphone from repair, which I bought in the winter, the warranty has not yet expired. Suddenly he died, stopped seeing the battery and died. And in Moscow, as you know, there was a quarantine, so a free courier was sent from the official certified service. I filled out a contract application, he left me a receipt and left. Since then, I have not seen the phone, it was May 11th. With difficulty I got through to the service, I found out that I did not have a warranty case. I was told that there was a power surge, and one board was damaged, it needs to be replaced. Wait 11 days, delivery of spare parts from Korea is delayed. The amount was announced 4800r. I understand that the phone is quite expensive and its repair is also not cheap, I agreed with the price. They started the renovation. 11 days have passed, another 2-3 days, no one calls me. I can hardly get through to them, because the music plays endlessly and calls are dropped. Finally, they picked up the phone, asking how my order was, they assured me that they would give it back within a week. I'm waiting again. On June 8, they called that parts from Korea were being delayed, now wait until June 21. As a result, I can not get through, I wrote many times, there is no answer. I have a complete feeling that they played my phone and are not going to give it away at all. In the process, it turned out that there is a very decent website of the official certified Samsung service, orders are received there, and they are made in small unknown workshops. In the receipt that they left me with the phone number and address and email of this workshop. It is not possible to get through, music plays, calls are dropped. Today, 06/17/2020, I called the official service number, they spoke to me harshly, call that workshop as you like, that's all, we have nothing to do with this matter anymore. ALL!

Let's start with the simplest, this resource has nothing to do with Samsung or other manufacturers, but simply stole logos (this is an illegal use of other people's trademarks), invented the status of an official service center. Moreover, these guys did it without hesitation for both Samsung and Apple, they have a second subdomain for the equipment of this company - https://apple.repair-support.ru/

Samsung and Apple official service center in Moscow - anatomy of fakes

Everywhere proudly flaunts the inscription that this is an official service center. Which is not true and you can check it on the websites of companies. This fact alone is the reason why such a “service” needs to be bypassed in an arc, never having anything to do with it in principle. But people in our country do not pay attention to the little things, and then they start calling the manufacturer’s hotline (and in the end they find the numbers!) and demand that the device, money and something else be returned to them. The explanation that they fell for the bait of scammers is perceived solely as a personal insult. As such an adult, intelligent and adequate person, how could I fall for such a childish divorce? Not! It's you who stir up some nonsense and simply do not want to fulfill your warranty obligations. It's easier to believe that an international corporation is trying to deceive Vasya Pupkin than to imagine that Vasya simply didn't do his homework and confided in whoever. Is that right?

Pay attention to the name of the site - there are no company names in the domain, the reason is that corporations track registrations of such resources and make claims against their owners. It is impossible to use a brand in the site name without a separate permission, in some countries this is monitored very closely, for example, in the USA, somewhere employees of corporations work carelessly. But the name of the site is also always an alarm bell, corporations usually do not scatter their efforts, and all activities are carried out on their resource.

Let's look at the registration data for this resource.

Samsung and Apple official service center in Moscow - anatomy of fakes

You can see that it is registered to an individual, not a company at all. This is also an additional wake-up call that should stop you. In such “services” Toyota Raum 2007 Blue with you and anything can happen with your devices, and you will not achieve any truth. The device may disappear, it may be broken, or it may be repaired on the knee, replacing components with Chinese counterparts. At the same time, the cost of repairs is not less than in the official service, and there is no warranty repair as a class. That is, when you come with a warranty repair, you are faced with the fact that it will always be paid, there are no other options.

To clear my conscience, I called the “service”, my legend was simple - dead pixels appeared in the Galaxy Fold, I want to replace the screen. The conversation certainly made me laugh:

- I have broken pixels on the screen, I want to replace it, the device is under warranty, I bought it six months ago.
- Which Galaxy Fold do you have, the first or the second?
— What do you mean?
- Well, do you have a new Galaxy Fold 2 or last year?
— What's new?
Yes!
— No, I have an old one.
— Now I will specify the cost of repair... Screen replacement will cost 49,990 rubles.
- And in the store they talked about the VIP-guarantee and the fact that you can replace the screen with a new one for the minimum money, and you told me such an amount.
— Go to the store and find out.
— But you are an official service center, aren't you?
Yes, we are an official Samsung service center.
- And you can not solve the problem with the repair?
— No, it's better to do it in the store where you bought it.
— Okay, thanks and goodbye.

The conversation is remarkable in that the person simply does not know anything about Samsung equipment. A Fold 2 has appeared in his world, which he wants to repair. I was stupid, I had to say that I have just such a device and find out the cost of repairs for it.

But later he asked a friend to find out in the same Apple service how much it would cost to replace the screen on the iPhone 12, he was calmly named the price and offered to drive up, nothing bothered the people from the service. This well characterizes the meaning of all operations, it is important to create a certain flow of customers, to accept equipment from them, but at the same time it does not matter what they bring. This business works with the flow when they take a bite. Repairs are carried out by others.

For example, in the case of Fold, with a high probability, you can simply lose the device, it will disappear and it will be impossible to find the ends. But even if, for some external signs, they decide not to take risks and fix the device, then the cost of repairs in the official service will be 9,500 rubles under the guarantee. And at the same time, it doesn’t matter what I did with it, broke it, poured it with wine or something else - this replacement will cost exactly that during the year.

Samsung and Apple official service center in Moscow - anatomy of fakes

But even if we assume that VIP insurance is denied, the cost of official repairs is about 40 thousand rubles (there is also cashback).

There are not very many services that can work with Fold and have spare parts, they can be counted on the fingers of a hand. And this is reality!

The story got an unexpected continuation, a person from the “service” called me back:

- You just called about Fold, please write down the Samsung hotline number, they will tell you which service you need to contact. So that you do not fall into some left, unofficial service again and you are not deceived.
— Thank you, but what center are you talking about? I've only called you for now. Are you an unofficial center?
— We are official! But suddenly you will fall for some scammers, we value such customers.

I confess that it was very funny, because for some reason they decided to play along with me. But it doesn't change the essence. Before us are scammers who deliberately deceive customers. Another sign that allows you to realize this and is extremely important is the lack of information on maps from Google or Yandex. Fraudsters do not want anyone to be able to leave reviews about their work, and such reviews are instantly visible on the maps. No photos of the service, no reviews - nothing.

Samsung and Apple official service center in Moscow - anatomy of fakes Official service center for Samsung and Apple in Moscow - the anatomy of fakes

Recognizing fraudsters is not so difficult, you just need to think about it. But thousands of people don't, and then they get hysterical because they've been lied to. And they guess that they themselves have given themselves into the hands of rogues, but they are trying to minimize their losses by eating out the brains of the official support service. An attempt to save time (we are not talking about money here in principle) turns into nerves and difficulties. The way to solve the problem is very simple, you need to write a statement to the police that the device was fraudulently lured from you, allegedly to provide repairs and / or provided you with poor-quality repairs. A sufficient reason is also the statement of the service that it is an official partner of Samsung / Apple, this is a deliberate misleading of you. Unfortunately, it is unlikely that it will be possible to achieve something, since the service will close and move to another location. Those who served customers will suffer the most.

An interesting point that has always surprised me - working in such places, people often say that they are not scammers, they never knew that the service was unofficial. This is cunning, since it is impossible not to understand the nature of such a service on the very first day of work. And equal responsibility lies with both those who organized it and those who worked inside and deceived dozens of people every day.

Both Samsung and Apple always react to such companies that hide behind their official status, dozens of them are closed every month. The problem is that corporations are slow, having closed a company in one place, scammers immediately revive it according to the same scheme in another. The struggle is doomed until people become responsible for choosing a place where they repair their devices, do not understand how to choose a service.

I hope that you will not fall for the tricks of scammers and will understand exactly how and what you choose. Good luck with your reasonable approach to any questions! And goodbye!

Samsung and Apple official service center in Moscow - anatomy of fakes

One of the many sites that appears in the search is “the official Samsung service center in Moscow”, and what’s interesting is that the word “Samsung” is typed in this way in Russian, it’s more convenient. And no bells ring in my head that the names of companies are not written in Russian, this applies to any manufacturer. There are no service centers for Apple, Sony, Acer, Asus, Nokia and so on. Corporate rules for any company are strict and unambiguous, it is not allowed to change the logo, company name, colors, and so on. Any person who has once encountered this will never forget the rigor of applying such rules. Often marketing materials printed in millions of copies went under the knife due to the fact that they did not match the color of the logo and it had the wrong shade! While this could only be seen by those who are immersed in the corporate world and know exactly what the logo and its colors look like, there was no problem for the layman in a slightly different color. For a person inside the system, this was the biggest sin.

REVIEW ABOUT THE SERVICE CENTER THAT MASKS AS SAMSUNG!

#Samsung #ServiceSamsung #ServiceSamsung in Moscow

For almost 5 weeks I have been waiting for a Samsung A50 smartphone from repair, which I bought in the winter, the warranty has not yet expired. Suddenly he died, stopped seeing the battery and died. And in Moscow, as you know, there was a quarantine, so a free courier was sent from the official certified service. I filled out a contract application, he left me a receipt and left. Since then, I have not seen the phone, it was May 11th. With difficulty I got through to the service, I found out that I did not have a warranty case. I was told that there was a power surge, and one board was damaged, it needs to be replaced. Wait 11 days, deliveries of spare parts from Korea are delayed. The amount was announced 4800r. I understand that the phone is quite expensive and its repair is also not cheap, I agreed with the price. They started the renovation. 11 days have passed, another 2-3 days, no one calls me. I can hardly get through to them, because the music plays endlessly and calls are dropped. Finally, they picked up the phone, asking how my order was, they assured me that they would give it back within a week. I'm waiting again. On June 8, they called that parts from Korea were being delayed, now wait until June 21. As a result, I can not get through, I wrote many times, there is no answer. I have a complete feeling that they played my phone and are not going to give it away at all. In the process, it turned out that there is a very decent website of the official certified Samsung service, orders are received there, and they are made in small unknown workshops. In the receipt that they left me with the phone number and address and email of this workshop. It is not possible to get through, music plays, calls are dropped. Today, 06/17/2020, I called the official service number, they spoke to me harshly, call that workshop as you like, that's all, we have nothing to do with this matter anymore. ALL!

Let's start with the simplest, this resource has nothing to do with Samsung or other manufacturers, but simply stole logos (this is an illegal use of other people's trademarks), invented the status of an official service center. Moreover, these guys did it without hesitation for both Samsung and Apple, they have a second subdomain for the equipment of this company - https://apple.repair-support.ru/

Everywhere proudly flaunts the inscription that this is an official service center. Which is not true and you can check it on the websites of companies. This fact alone is the reason why such a “service” needs to be bypassed in an arc, never having anything to do with it in principle. But people in our country do not pay attention to the little things, and then they start calling the manufacturer’s hotline (and in the end they find the numbers!) and demand that the device, money and something else be returned to them. The explanation that they fell for the bait of scammers is perceived solely as a personal insult. As such an adult, intelligent and adequate person, how could I fall for such a childish divorce? Not! It's you who stir up some nonsense and simply do not want to fulfill your warranty obligations. It's easier to believe that an international corporation is trying to deceive Vasya Pupkin than to imagine that Vasya simply didn't do his homework and confided in whoever. Is that right?

Pay attention to the name of the site - there are no company names in the domain, the reason is that corporations track registrations of such resources and make claims against their owners. It is impossible to use a brand in the site name without a separate permission, in some countries this is monitored very closely, for example, in the USA, somewhere employees of corporations work carelessly. But the name of the site is also always an alarm bell, corporations usually do not scatter their efforts, and all activities are carried out on their resource.

Let's look at the registration data for this resource.

You can see that it is registered to an individual, not a company at all. This is also an additional wake-up call that should stop you. In such “services” Toyota Raum 2007 Blue, anything can happen to you and your devices, but you will not achieve any truth. The device may disappear, it may be broken, or it may be repaired on the knee, replacing components with Chinese counterparts. At the same time, the cost of repairs is not less than in the official service, and there is no warranty repair as a class. That is, when you come with a warranty repair, you are faced with the fact that it will always be paid, there are no other options.

You see that it is registered to an individual, and not to a company at all. This is also an additional wake-up call that should stop you. In such services Toyota Raum 2007 Blue Toyota Raum 2007 Blue anything can happen to you and your devices, but you will not achieve any truth. The device may disappear, it may be broken, or it may be repaired on the knee, replacing components with Chinese counterparts. At the same time, the cost of repairs is not less than in the official service, and there is no warranty repair as a class. That is, when you come with a warranty repair, you are faced with the fact that it will always be paid, there are no other options.

To clear my conscience, I called the “service”, my legend was simple - dead pixels appeared in the Galaxy Fold, I want to replace the screen. The conversation certainly made me laugh:

- I have broken pixels on the screen, I want to replace it, the device is under warranty, I bought it six months ago. - What Galaxy Fold do you have, the first or the second? - In terms of? - Well, do you have a new Galaxy Fold 2 or last year? - What's new? - Yes! - No, I have an old one. - Now I will clarify the cost of repairs ... Replacing the screen will cost 49,990 rubles. - And in the store they talked about the VIP-guarantee and the fact that you can replace the screen with a new one for minimal money, and you told me such an amount. - Go to the store and find out. — But you are an official service center? — Yes, we are an official Samsung service center. - And you can not solve the problem with the repair? - No, it's better to do it in the store where you bought it. — Ok, thanks and goodbye.

The conversation is remarkable in that the person simply does not know anything about Samsung equipment. A Fold 2 has appeared in his world, which he wants to repair. I was stupid, I had to say that I have just such a device and find out the cost of repairs for it.

But later he asked a friend to find out in the same Apple service how much it would cost to replace the screen on the iPhone 12, he was calmly named the price and offered to drive up, nothing bothered the people from the service. This well characterizes the meaning of all operations, it is important to create a certain flow of customers, to accept equipment from them, but at the same time it does not matter what they bring. This business works with the flow when they take a bite. Repairs are carried out by others.

For example, in the case of Fold, with a high probability, you can simply lose the device, it will disappear and it will be impossible to find the ends. But even if, for some external signs, they decide not to take risks and fix the device, then the cost of repairs in the official service will be 9,500 rubles under the guarantee. And at the same time, it doesn’t matter what I did with it, broke it, poured it with wine or something else - this replacement will cost exactly that during the year.

But even if we assume that VIP insurance is denied, the cost of official repairs is about 40 thousand rubles (there is also cashback).

There are not very many services that can work with Fold and have spare parts, they can be counted on the fingers of a hand. And this is reality!

The story got an unexpected continuation, I got a call back from the “service”:

- You just called about Fold, please write down the Samsung hotline number, they will tell you which service you need to contact. So that you do not fall into some left, unofficial service again and you are not deceived. — Thank you, but what center are you talking about? I've only called you for now. Are you an unofficial center? We are official! But suddenly you will fall for some scammers, we value such customers.

I confess that it was very funny, because for some reason they decided to play along with me. But it doesn't change the essence. Before us are scammers who deliberately deceive customers. Another sign that allows you to realize this and is extremely important is the lack of information on maps from Google or Yandex. Fraudsters do not want anyone to be able to leave reviews about their work, and such reviews are instantly visible on the maps. No photos of the service, no reviews - nothing.

Recognizing scammers is not so difficult, you just need to think about it. But thousands of people don't, and then they get hysterical because they've been lied to. And they guess that they themselves have given themselves into the hands of rogues, but they are trying to minimize their losses by eating out the brains of the official support service. An attempt to save time (we are not talking about money here in principle) turns into nerves and difficulties. The way to solve the problem is very simple, you need to write a statement to the police that the device was fraudulently lured from you, allegedly to provide repairs and / or provided you with poor-quality repairs. A sufficient reason is also the statement of the service that it is an official partner of Samsung / Apple, this is a deliberate misleading of you. Unfortunately, it is unlikely that it will be possible to achieve something, since the service will close and move to another location. Those who served customers will suffer the most.

An interesting point that has always surprised me - working in such places, people often say that they are not scammers, they never knew that the service was unofficial. This is cunning, since it is impossible not to understand the nature of such a service on the very first day of work. And equal responsibility lies both on those who organized it and on those who worked inside and deceived dozens of people every day.

Both Samsung and Apple always react to such companies that hide behind their official status, dozens of them are closed every month. The problem is that corporations are slow, having closed a company in one place, scammers immediately revive it according to the same scheme in another. The struggle is doomed until people become responsible for choosing a place where they repair their devices, do not understand how to choose a service.

I hope that you will not fall for the tricks of scammers and will understand exactly how and what you choose. Good luck with your reasonable approach to any questions! And goodbye!