Reasons to avoid MacBook Pro - manufacturer's design defects

In 2013, I bought a MacBook Pro to replace my 13-inch MacBook Air and, then, and now, I say that this is the best portable computer that I have had in many years. Not ideal, but very close to it - a reliable metal case, a fast SSD, an excellent screen both then and now. And behind the keyboard, you can put a lifetime monument to Apple engineers, they did an incredible thing, and since every day I spend at least six hours at a laptop and write a lot, this parameter comes to the fore for me. Given the keyboard's time between failures, it should have died a long time ago, but it continues to work (pah-pah-pah). Therefore, I praised the MacBook Pro loudly and unconditionally, then it was the best computer in terms of price / quality ratio, and my perception was also based on previous generations that were devoid of any serious and massive sores. Time has proven that my opinion on this laptop was correct, all models up to and including 2015 were reliable and successful.

Reasons to Avoid MacBook Pro - Manufacturer's Design Defects

I don’t know why companies don’t want to follow a simple rule: if it works, don’t touch it and don’t change anything, it will only make things worse. In 2016, Apple tried to come up with reasons why new MacBook Pros should cost more than previous generations. Therefore, engineers added a touch strip, and also reduced the thickness of the case and introduced a new type of keyboard, the mechanism was called the “butterfly”. This keyboard was first used on a 2015 12-inch MacBook.

Reasons to avoid MacBook Pro - manufacturer's design defects

I tried the MacBook Pro 2016 for several weeks and came to the conclusion that the keyboard does not suit me at all - slurred key travel, no comfort during prolonged use, hands get tired much faster. Several times I forced myself to try this machine, as I was convinced that you just need to get used to it and everything will work out. Either my interlocutors typed very little text, or they were fascinated by the magic of Apple, but I could not fall in love with this keyboard, it was terrible.

Another unpleasant moment was the need to carry adapters for memory cards with me, I don’t need to transfer files directly so often, but the presence of a connector is always a plus. The new MacBook Pro simply didn't have them. Some kind of collective farm - to add a bunch of adapters, when everything can be built into the body, as it was before. Well, as a makeweight, I note that the touchpad turned out to be absolutely unsuitable for how I work with a laptop. I didn't like it on Lenovo's Carbon, and I didn't like it here either. We didn't have a relationship with the Pro 2016 and beyond, but these are my personal experiences and usage scenarios, other people's experiences might be different, and so I didn't discourage anyone from buying these laptops.

Reasons to avoid MacBook Pro - design defects from manufacturer

But then problems began to pour in, so, during the first year of sales of the MacBook Pro 2016, the number of keyboard failures doubled, people massively carried computers for repairs. The reason was the new “butterfly” mechanism, which reacted to the slightest crumbs and dust, the buttons stuck. A friend of mine set a record: broken keyboard three times in a year. Before that, he had a 2012 MacBook Pro that worked without problems. By the way, that computer still works today, but he refused the new Pro - they did not pass the test.

In 2017, the second revision of the butterfly keyboard comes out, it is a little better and more durable, but it still breaks down, just not as fast. By 2018, the company tried to solve the problem and added a silicone cover around each key so that dust does not block their operation. This partially extended the life of the keyboard, but simply delayed the problem - the keyboards continued to break. The third version of the “butterfly” has been installed on the MacBook Pro since 2018 and is not installed during repairs on previous models, they receive a second revision of the keyboard (and, as we know, it is just as brittle).

Due to class action lawsuits in the US in which plaintiffs allege that a design defect was introduced on purpose, Apple is retaliating and extending the warranty to all affected laptops. In fact, all devices since 2015 with this type of keyboard are covered by a four-year replacement warranty.

Reasons to Avoid MacBook Pro - Manufacturer's Design Defects

The problem is that 2018 models remain out of that extended warranty, but they're already known to be affected by the same issue, it just doesn't show up as quickly. Since this is a design flaw and not a random problem, the defect is massive and you may experience it both immediately and after the warranty period has expired. Depending on how you use your computer, how often you type texts, the time for the onset of the problem will differ. Someone will be lucky, and he will Nissan Dualis 2009 Black with this will not collide, but there will be a minority of them.

Why Apple changed the keyboard is not clear, but there is a feeling that they wanted to reduce the life of laptops in this way, the main problem for Apple in sales of MacBooks was that they were damn reliable and did not break, so all these frills in the design appeared , which led to a drop in the quality of devices. And here's a second example that makes this very clear.

Macbook screen failure is also a matter of time: a design flaw

Starting in 2016, Apple changed the length of the cable for the laptop screen, it was shortened. There were no economic reasons for this, as well as engineering ones - there is enough space for the plume, and nothing should happen from a couple of millimeters. It can be assumed that laptops were designed not by engineers, but by clumsy students, but still it seems that this is a built-in aging that was created deliberately.

Any laptop can be opened to different angles, it all depends on how you sit, how you feel comfortable and what you are used to. With the maximum opening of the MacBook Pro 2016 and subsequent, you experience a tension in the cable, it is pulled into a string. Mechanical damage at this opening angle is a matter of time, as a rule, it takes a couple of years. That is, most laptops are already losing their warranty, which means they will be repaired for money (in Russia, such repairs start at 40 thousand rubles, a trifle in Apple's piggy bank). They called this problem flexgate, they even created a separate site dedicated to the issue. And there are hundreds of comments on various forums, this is a common problem that began to surface in the second half of 2018. Just when the machines bought in 2016 began to fail. This is what this flaw looks like in a short video.

Apple does not consider cable breakage as a warranty case, so the repair is only at your expense. It is possible that after receiving several class-action lawsuits in the US, the company will change its mind, but this does not play a big role at the moment - all Apple laptops have this built-in time bomb, this is a deliberate design change in order for laptops to fail after several years of operation. Given that it was in 2016 that the company flourished the practice of degrading product characteristics to spur sales of new devices, this is easy to believe. For example, on the iPhone, the company slowed down the system, ostensibly to save battery. In fact, this pushed people to change their “old” smartphone to a new one.

Personally, all these games look unpleasant to me, and I ruled out the MacBook Pro as a potential purchase candidate, as the quality problems are too noticeable, and they are not limited to these two design flaws, but also the reduced quality of components should be added here, for example, the same fans fail more often than on older machines.

Conversation with an Apple Store employee in Los Angeles - MacBook marriage

Every time I meet in the States with the guys who work in the Apple Store to find out how these stores live, what changes and what customers come with. Discussing the situation around the MacBook, I heard a lot of interesting things, I will share extracts that are curious in the outline of our discussion:

  • The marriage of keyboards is massive, models have been brought since 2016;
  • The failure of keyboards is highly dependent on the user: those who actively use computers encounter problems faster (also those who eat at the keyboard break it faster);
  • Some lucky guys do something wrong all the time, their keyboards break a few times in the first year under warranty, maybe it's a specific unit issue;
  • Macbook Pro models from 2015 and earlier almost never come across with defective keyboards, there are significantly fewer of them compared to what buyers come with - mostly problems with models of 2016-2017;
  • 2018 models are not visible in a marriage, as they are fresh, the percentage of those who come with them is typical, but it was the same in 2016, when the MacBook Pro appeared, this does not mean anything, the main wave of breakdowns begins after 10-11 months, then it grows;
  • Screen failure on 2016 models until November 2018 was relatively rare, now the number of people with such a defect is growing, but they are much less than those with keyboard problems;
  • The rarest case of marriage is the failure of the SSD, for all the time there were several single calls;
  • They often break the wire of the power supply and want to get another one under the warranty, they are refused for obvious reasons;
  • It is impossible to calculate the defective rate for MacBooks, as customers come who bought devices in different places, but compared to 2017, their number has at least doubled, and before they were even less.

When I asked if it was worth buying a MacBook Pro, I got this answer: "Good laptop, but it's a lottery, it can break at the most inopportune moment, you never know when it will happen." What can I say? This is exactly what you would not expect from a product of this price.

Reasons to Avoid MacBook Pro - Manufacturer's Design Defects

When buying a laptop costing more than a hundred thousand rubles, you expect it to last a long time. But in the case of the MacBook, it's a lottery in which there is a high chance of drawing an unlucky ticket and giving your computer in for repair, and due to the fact that these are design flaws, they will appear again and again. For me, this means that in the coming years, the MacBook falls out of sight as a problematic product. Apple must fix the design flaws, and then it will take several years to make sure that they are really eliminated. And only after that it will be possible to think about what you can potentially buy a MacBook. All over the world, due to quality problems, coupled with rising prices for MacBooks, their sales are declining. And this is an objective reality.

For myself, I have decided that I will not change my old man, which serves faithfully. If necessary, I will replace the battery, change the keyboard, but for now I will stay with it. Apple has no alternative for its own model from the past at the moment. There are many other laptops on the market, and even I really liked one of them, I thought that this is what the MacBook Pro should have been in 2018. But I don’t see the point of buying a new computer, I’m more than satisfied with the current one, and there are no shortcomings in it. And the resource of the machine is more than sufficient for it to work for at least another five years.

How did you decide this question for yourself, if you used a MacBook - will you play the lottery with quality or are you looking for alternatives?

Reasons to avoid MacBook Pro - manufacturer's design defects

In 2013, I bought a MacBook Pro to replace my 13-inch MacBook Air and, then, and now, I say that this is the best portable computer that I have had in many years. Not ideal, but very close to it - a reliable metal case, a fast SSD, an excellent screen both then and today. And behind the keyboard, you can put a lifetime monument to Apple engineers, they did an incredible thing, and since every day I spend at least six hours at a laptop and write a lot, this parameter comes to the fore for me. Given the keyboard's time between failures, it should have died a long time ago, but it continues to work (pah-pah-pah). Therefore, I praised the MacBook Pro loudly and unconditionally, then it was the best computer in terms of price / quality ratio, and my perception was also based on previous generations that were devoid of any serious and massive sores. Time has proven that my opinion on this laptop was correct, all models up to and including 2015 were reliable and successful.

Reasons to Avoid MacBook Pro - Manufacturer's Design Defects

I don’t know why companies don’t want to follow a simple rule: if it works, don’t touch it and don’t change anything, it will only make things worse. In 2016, Apple tried to come up with reasons why new MacBook Pros should cost more than previous generations. Therefore, engineers added a touch strip, and also reduced the thickness of the case and introduced a new type of keyboard, the mechanism was called the “butterfly”. This keyboard was first used on a 2015 12-inch MacBook.

Reasons to avoid MacBook Pro - manufacturer's design defects

I tried the MacBook Pro 2016 for several weeks and came to the conclusion that the keyboard does not suit me at all - slurred key travel, no comfort during prolonged use, hands get tired much faster. Several times I forced myself to try this machine, as I was convinced that you just need to get used to it and everything will work out. Either my interlocutors typed very little text, or they were fascinated by the magic of Apple, but I could not fall in love with this keyboard, it was terrible.

Another unpleasant moment was the need to carry adapters for memory cards with me, I don’t need to transfer files directly so often, but the presence of a connector is always a plus. The new MacBook Pro simply didn't have them. Some kind of collective farm - to add a bunch of adapters, when everything can be built into the body, as it was before. Well, as a makeweight, I note that the touchpad turned out to be absolutely unsuitable for how I work with a laptop. I didn't like it on Lenovo's Carbon, and I didn't like it here either. We didn't have a relationship with the Pro 2016 and beyond, but these are my personal experiences and usage scenarios, other people's experiences might be different, and so I didn't discourage anyone from buying these laptops.

Reasons to avoid MacBook Pro - design defects from manufacturer

But then problems began to pour in, so, during the first year of sales of the MacBook Pro 2016, the number of keyboard failures doubled, people massively carried computers for repairs. The reason was the new “butterfly” mechanism, which reacted to the slightest crumbs and dust, the buttons stuck. A friend of mine set a record: broken keyboard three times in a year. Before that, he had a 2012 MacBook Pro that worked without problems. By the way, that computer still works today, but he refused the new Pro - they did not pass the test.

In 2017, the second revision of the butterfly keyboard comes out, it is a little better and more durable, but it still breaks down, just not as fast. By 2018, the company tried to solve the problem and added a silicone cover around each key so that dust does not block their operation. This partially extended the life of the keyboard, but simply delayed the problem - the keyboards continued to break. The third version of the “butterfly” has been installed on the MacBook Pro since 2018 and is not installed during repairs on previous models, they receive a second revision of the keyboard (and, as we know, it is just as brittle).

Due to class action lawsuits in the US in which plaintiffs allege that a design defect was introduced on purpose, Apple is retaliating and extending the warranty to all affected laptops. In fact, all devices since 2015 with this type of keyboard are covered by a four-year replacement warranty.

Reasons to Avoid MacBook Pro - Manufacturer's Design Defects

The problem is that 2018 models remain out of that extended warranty, but they're already known to be affected by the same issue, it just doesn't show up as quickly. Since this is a design flaw and not a random problem, the defect is massive and you may experience it both immediately and after the warranty period has expired. Depending on how you use your computer, how often you type texts, the time for the onset of the problem will differ. Someone will be lucky, and he will Nissan Dualis 2009 Black with this will not collide, but there will be a minority of them.

Why Apple changed the keyboard is not clear, but there is a feeling that they wanted to reduce the life of laptops in this way, the main problem for Apple in sales of MacBooks was that they were damn reliable and did not break, so all these frills in the design appeared , which led to a drop in the quality of devices. And here's a second example that makes this very clear.

Macbook screen failure is also a matter of time: a design flaw

Starting in 2016, Apple changed the length of the cable for the laptop screen, it was shortened. There were no economic reasons for this, as well as engineering ones - there is enough space for the plume, and nothing should happen from a couple of millimeters. It can be assumed that laptops were designed not by engineers, but by clumsy students, but still it seems that this is a built-in aging that was created deliberately.

Any laptop can be opened to different angles, it all depends on how you sit, how you feel comfortable and what you are used to. With the maximum opening of the MacBook Pro 2016 and subsequent, you experience a tension in the cable, it is pulled into a string. Mechanical damage at this opening angle is a matter of time, as a rule, it takes a couple of years. That is, most laptops are already losing their warranty, which means they will be repaired for money (in Russia, such repairs start at 40 thousand rubles, a trifle in Apple's piggy bank). They called this problem flexgate, they even created a separate site dedicated to the issue. And there are hundreds of comments on various forums, this is a common problem that began to surface in the second half of 2018. Just when the machines bought in 2016 began to fail. This is what this flaw looks like in a short video.

Apple does not consider cable breakage as a warranty case, so the repair is only at your expense. It is possible that after receiving several class-action lawsuits in the US, the company will change its mind, but this does not play a big role at the moment - all Apple laptops have this built-in time bomb, this is a deliberate design change in order for laptops to fail after several years of operation. Given that it was in 2016 that the company flourished the practice of degrading product characteristics to spur sales of new devices, this is easy to believe. For example, on the iPhone, the company slowed down the system, ostensibly to save battery. In fact, this pushed people to change their “old” smartphone to a new one.

Personally, all these games look unpleasant to me, and I ruled out the MacBook Pro as a potential purchase candidate, as the quality problems are too noticeable, and they are not limited to these two design flaws, but also the reduced quality of components should be added here, for example, the same fans fail more often than on older machines.

Conversation with an Apple Store employee in Los Angeles - MacBook marriage

Every time I meet in the States with the guys who work in the Apple Store to find out how these stores live, what changes and what customers come with. Discussing the situation around the MacBook, I heard a lot of interesting things, I will share extracts that are curious in the outline of our discussion:

  • The marriage of keyboards is massive, models have been brought since 2016;
  • The failure of keyboards is highly dependent on the user: those who actively use computers encounter problems faster (also those who eat at the keyboard break it faster);
  • Some lucky guys do something wrong all the time, their keyboards break a few times in the first year under warranty, maybe it's a specific unit issue;
  • Macbook Pro models from 2015 and earlier almost never come across with defective keyboards, there are significantly fewer of them compared to what buyers come with - mostly problems with models of 2016-2017;
  • 2018 models are not visible in a marriage, as they are fresh, the percentage of those who come with them is typical, but it was the same in 2016, when the MacBook Pro appeared, this does not mean anything, the main wave of breakdowns begins after 10-11 months, then it grows;
  • Screen failure on 2016 models until November 2018 was relatively rare, now the number of people with such a defect is growing, but they are much less than those with keyboard problems;
  • The rarest case of marriage is the failure of the SSD, for all the time there were several single calls;
  • They often break the wire of the power supply and want to get another one under the warranty, they are refused for obvious reasons;
  • It is impossible to calculate the defective rate for MacBooks, as customers come who bought devices in different places, but compared to 2017, their number has at least doubled, and before they were even less.

When I asked if it was worth buying a MacBook Pro, I got this answer: "Good laptop, but it's a lottery, it can break at the most inopportune moment, you never know when it will happen." What can I say? This is exactly what you would not expect from a product of this price.

Reasons to Avoid MacBook Pro - Manufacturer's Design Defects

When buying a laptop costing more than a hundred thousand rubles, you expect it to last a long time. But in the case of the MacBook, it's a lottery in which there is a high chance of drawing an unlucky ticket and giving your computer in for repair, and due to the fact that these are design flaws, they will appear again and again. For me, this means that in the coming years, the MacBook falls out of sight as a problematic product. Apple must fix the design flaws, and then it will take several years to make sure that they are really eliminated. And only after that it will be possible to think about what you can potentially buy a MacBook. All over the world, due to quality problems, coupled with rising prices for MacBooks, their sales are declining. And this is an objective reality.

For myself, I have decided that I will not change my old man, which serves faithfully. If necessary, I will replace the battery, change the keyboard, but for now I will stay with it. Apple has no alternative for its own model from the past at the moment. There are many other laptops on the market, and even I really liked one of them, I thought that this is what the MacBook Pro should have been in 2018. But I don’t see the point of buying a new computer, I’m more than satisfied with the current one, and there are no shortcomings in it. And the resource of the machine is more than sufficient for it to work for at least another five years.

How did you decide this question for yourself, if you used a MacBook - will you play the lottery with quality or are you looking for alternatives?

Reasons to avoid MacBook Pro - manufacturer's design defects

In 2013, I bought a MacBook Pro to replace my 13-inch MacBook Air and, then, and now, I say that this is the best portable computer that I have had in many years. Not ideal, but very close to it - a reliable metal case, a fast SSD, an excellent screen both then and today. And behind the keyboard, you can put a lifetime monument to Apple engineers, they did an incredible thing, and since every day I spend at least six hours at a laptop and write a lot, this parameter comes to the fore for me. Given the keyboard's time between failures, it should have died a long time ago, but it continues to work (pah-pah-pah). Therefore, I praised the MacBook Pro loudly and unconditionally, then it was the best computer in terms of price / quality ratio, and my perception was also based on previous generations that were devoid of any serious and massive sores. Time has proven that my opinion on this laptop was correct, all models up to and including 2015 were reliable and successful.

Reasons to Avoid MacBook Pro - Manufacturer's Design Defects

I don’t know why companies don’t want to follow a simple rule: if it works, don’t touch it and don’t change anything, it will only make things worse. In 2016, Apple tried to come up with reasons why new MacBook Pros should cost more than previous generations. Therefore, engineers added a touch strip, and also reduced the thickness of the case and introduced a new type of keyboard, the mechanism was called the “butterfly”. This keyboard was first used on a 2015 12-inch MacBook.

Reasons to avoid MacBook Pro - manufacturer's design defects

I tried the MacBook Pro 2016 for several weeks and came to the conclusion that the keyboard does not suit me at all - slurred key travel, no comfort during prolonged use, hands get tired much faster. Several times I forced myself to try this machine, as I was convinced that you just need to get used to it and everything will work out. Either my interlocutors typed very little text, or they were fascinated by the magic of Apple, but I could not fall in love with this keyboard, it was terrible.

Another unpleasant moment was the need to carry adapters for memory cards with me, I don’t need to transfer files directly so often, but the presence of a connector is always a plus. The new MacBook Pro simply didn't have them. Some kind of collective farm - to add a bunch of adapters, when everything can be built into the body, as it was before. Well, as a makeweight, I note that the touchpad turned out to be absolutely unsuitable for how I work with a laptop. I didn't like it on Lenovo's Carbon, and I didn't like it here either. We didn't have a relationship with the Pro 2016 and beyond, but these are my personal experiences and usage scenarios, other people's experiences might be different, and so I didn't discourage anyone from buying these laptops.

Reasons to avoid MacBook Pro - design defects from manufacturer

But then problems began to pour in, so, during the first year of sales of the MacBook Pro 2016, the number of keyboard failures doubled, people massively carried computers for repairs. The reason was the new “butterfly” mechanism, which reacted to the slightest crumbs and dust, the buttons stuck. A friend of mine set a record: broken keyboard three times in a year. Before that, he had a 2012 MacBook Pro that worked without problems. By the way, that computer still works today, but he refused the new Pro - they did not pass the test.

In 2017, the second revision of the butterfly keyboard comes out, it is a little better and more durable, but it still breaks down, just not as fast. By 2018, the company tried to solve the problem and added a silicone cover around each key so that dust does not block their operation. This partially extended the life of the keyboard, but simply delayed the problem - the keyboards continued to break. The third version of the “butterfly” has been installed on the MacBook Pro since 2018 and is not installed during repairs on previous models, they receive a second revision of the keyboard (and, as we know, it is just as brittle).

Due to class action lawsuits in the US in which plaintiffs allege that a design defect was introduced on purpose, Apple is retaliating and extending the warranty to all affected laptops. In fact, all devices since 2015 with this type of keyboard are covered by a four-year replacement warranty.

Reasons to Avoid MacBook Pro - Manufacturer's Design Defects

The problem is that 2018 models remain out of that extended warranty, but they're already known to be affected by the same issue, it just doesn't show up as quickly. Since this is a design flaw and not a random problem, the defect is massive and you may experience it both immediately and after the warranty period has expired. Depending on how you use your computer, how often you type texts, the time for the onset of the problem will differ. Someone will be lucky, and he will Nissan Dualis 2009 Black with this will not collide, but there will be a minority of them.

Why Apple changed the keyboard is not clear, but there is a feeling that they wanted to reduce the life of laptops in this way, the main problem for Apple in sales of MacBooks was that they were damn reliable and did not break, so all these frills in the design appeared , which led to a drop in the quality of devices. And here's a second example that makes this very clear.

Macbook screen failure is also a matter of time: a design flaw

Starting in 2016, Apple changed the length of the cable for the laptop screen, it was shortened. There were no economic reasons for this, as well as engineering ones - there is enough space for the plume, and nothing should happen from a couple of millimeters. It can be assumed that laptops were designed not by engineers, but by clumsy students, but still it seems that this is a built-in aging that was created deliberately.

Any laptop can be opened to different angles, it all depends on how you sit, how you feel comfortable and what you are used to. With the maximum opening of the MacBook Pro 2016 and subsequent, you experience a tension in the cable, it is pulled into a string. Mechanical damage at this opening angle is a matter of time, as a rule, it takes a couple of years. That is, most laptops are already losing their warranty, which means they will be repaired for money (in Russia, such repairs start at 40 thousand rubles, a trifle in Apple's piggy bank). They called this problem flexgate, they even created a separate site dedicated to the issue. And there are hundreds of comments on various forums, this is a common problem that began to surface in the second half of 2018. Just when the machines bought in 2016 began to fail. This is what this flaw looks like in a short video.

Apple does not consider cable breakage as a warranty case, so the repair is only at your expense. It is possible that after receiving several class-action lawsuits in the US, the company will change its mind, but this does not play a big role at the moment - all Apple laptops have this built-in time bomb, this is a deliberate design change in order for laptops to fail after several years of operation. Given that it was in 2016 that the company flourished the practice of degrading product characteristics to spur sales of new devices, this is easy to believe. For example, on the iPhone, the company slowed down the system, ostensibly to save battery. In fact, this pushed people to change their “old” smartphone to a new one.

Personally, all these games look unpleasant to me, and I ruled out the MacBook Pro as a potential purchase candidate, as the quality problems are too noticeable, and they are not limited to these two design flaws, but also the reduced quality of components should be added here, for example, the same fans fail more often than on older machines.

Conversation with an Apple Store employee in Los Angeles - MacBook marriage

Every time I meet in the States with the guys who work in the Apple Store to find out how these stores live, what changes and what customers come with. Discussing the situation around the MacBook, I heard a lot of interesting things, I will share extracts that are curious in the outline of our discussion:

  • The marriage of keyboards is massive, models have been brought since 2016;
  • The failure of keyboards is highly dependent on the user: those who actively use computers encounter problems faster (also those who eat at the keyboard break it faster);
  • Some lucky guys do something wrong all the time, their keyboards break a few times in the first year under warranty, maybe it's a specific unit issue;
  • Macbook Pro models from 2015 and earlier almost never come across with defective keyboards, there are significantly fewer of them compared to what buyers come with - mostly problems with models of 2016-2017;
  • 2018 models are not visible in a marriage, as they are fresh, the percentage of those who come with them is typical, but it was the same in 2016, when the MacBook Pro appeared, this does not mean anything, the main wave of breakdowns begins after 10-11 months, then it grows;
  • Screen failure on 2016 models until November 2018 was relatively rare, now the number of people with such a defect is growing, but they are much less than those with keyboard problems;
  • The rarest case of marriage is the failure of the SSD, for all the time there were several single calls;
  • They often break the wire of the power supply and want to get another one under the warranty, they are refused for obvious reasons;
  • It is impossible to calculate the defective rate for MacBooks, as customers come who bought devices in different places, but compared to 2017, their number has at least doubled, and before they were even less.

When I asked if it was worth buying a MacBook Pro, I got this answer: "Good laptop, but it's a lottery, it can break at the most inopportune moment, you never know when it will happen." What can I say? This is exactly what you would not expect from a product of this price.

Reasons to Avoid MacBook Pro - Manufacturer's Design Defects

When buying a laptop costing more than a hundred thousand rubles, you expect it to last a long time. But in the case of the MacBook, it's a lottery in which there is a high chance of drawing an unlucky ticket and giving your computer in for repair, and due to the fact that these are design flaws, they will appear again and again. For me, this means that in the coming years, the MacBook falls out of sight as a problematic product. Apple must fix the design flaws, and then it will take several years to make sure that they are really eliminated. And only after that it will be possible to think about what you can potentially buy a MacBook. All over the world, due to quality problems, coupled with rising prices for MacBooks, their sales are declining. And this is an objective reality.

For myself, I have decided that I will not change my old man, which serves faithfully. If necessary, I will replace the battery, change the keyboard, but for now I will stay with it. Apple has no alternative for its own model from the past at the moment. There are many other laptops on the market, and even I really liked one of them, I thought that this is what the MacBook Pro should have been in 2018. But I don’t see the point of buying a new computer, I’m more than satisfied with the current one, and there are no shortcomings in it. And the resource of the machine is more than sufficient for it to work for at least another five years.

How did you decide this question for yourself, if you used a MacBook - will you play the lottery with quality or are you looking for alternatives?

Reasons to avoid MacBook Pro - manufacturer's design defects

In 2013, I bought a MacBook Pro to replace my 13-inch MacBook Air and, then, and now, I say that this is the best portable computer that I have had in many years. Not ideal, but very close to it - a reliable metal case, a fast SSD, an excellent screen both then and today. And behind the keyboard, you can put a lifetime monument to Apple engineers, they did an incredible thing, and since every day I spend at least six hours at a laptop and write a lot, this parameter comes to the fore for me. Given the keyboard's time between failures, it should have died a long time ago, but it continues to work (pah-pah-pah). Therefore, I praised the MacBook Pro loudly and unconditionally, then it was the best computer in terms of price / quality ratio, and my perception was also based on previous generations that were devoid of any serious and massive sores. Time has proven that my opinion on this laptop was correct, all models up to and including 2015 were reliable and successful.

I don’t know why companies don’t want to follow a simple rule: if it works, don’t touch it and don’t change anything, it will only make things worse. In 2016, Apple tried to come up with reasons why new MacBook Pros should cost more than previous generations. Therefore, engineers added a touch strip, and also reduced the thickness of the case and introduced a new type of keyboard, the mechanism was called the “butterfly”. This keyboard was first used on a 2015 12-inch MacBook.

I tried the MacBook Pro 2016 for several weeks and came to the conclusion that the keyboard does not suit me at all - slurred key travel, no comfort during prolonged use, hands get tired much faster. Several times I forced myself to try this machine, as I was convinced that you just need to get used to it and everything will work out. Either my interlocutors typed very little text, or they were fascinated by the magic of Apple, but I could not fall in love with this keyboard, it was terrible.

Another unpleasant moment was the need to carry adapters for memory cards with me, I don’t need to transfer files directly so often, but the presence of a connector is always a plus. The new MacBook Pro simply didn't have them. Some kind of collective farm - to add a bunch of adapters, when everything can be built into the body, as it was before. Well, as a makeweight, I note that the touchpad turned out to be absolutely unsuitable for how I work with a laptop. I didn't like it on Lenovo's Carbon, and I didn't like it here either. We didn't have a relationship with the Pro 2016 and beyond, but these are my personal experiences and usage scenarios, other people's experiences might be different, and so I didn't discourage anyone from buying these laptops.

But then problems began to pour in, so, during the first year of sales of the MacBook Pro 2016, the number of keyboard failures doubled, people massively carried computers for repairs. The reason was the new “butterfly” mechanism, which reacted to the slightest crumbs and dust, the buttons stuck. A friend of mine set a record: broken keyboard three times in a year. Before that, he had a 2012 MacBook Pro that worked without problems. By the way, that computer still works today, but he refused the new Pro - they did not pass the test.

In 2017, the second revision of the butterfly keyboard comes out, it is a little better and more durable, but it still breaks down, just not as fast. By 2018, the company tried to solve the problem and added a silicone cover around each key so that dust does not block their operation. This partially extended the life of the keyboard, but simply delayed the problem - the keyboards continued to break. The third version of the “butterfly” has been installed on the MacBook Pro since 2018 and is not installed during repairs on previous models, they receive a second revision of the keyboard (and, as we know, it is just as brittle).

Due to class action lawsuits in the US in which plaintiffs allege that a design defect was introduced on purpose, Apple is retaliating and extending the warranty to all affected laptops. In fact, all devices since 2015 with this type of keyboard are covered by a four-year replacement warranty.

The problem is that 2018 models remain out of that extended warranty, but they're already known to be affected by the same issue, it just doesn't show up as quickly. Since this is a design flaw and not a random problem, the defect is massive and you may experience it both immediately and after the warranty period has expired. Depending on how you use your computer, how often you type texts, the time for the onset of the problem will differ. Someone will be lucky, and he will not encounter this Nissan Dualis 2009 Black at all, but there will be a minority of them.

The problem is that 2018 models remain out of that extended warranty, but are already known to be affected by the same issue, it just doesn't show up as quickly. Since this is a design flaw and not a random problem, the defect is massive and you may experience it both immediately and after the warranty period has expired. Depending on how you use your computer, how often you type texts, the time for the onset of the problem will differ. Someone is lucky, and he does Nissan Dualis 2009 Black Nissan Dualis 2009 Black will not face it, but such will be a minority.

Why Apple changed the keyboard is not clear, but there is a feeling that they wanted to reduce the life of laptops in this way, the main problem for Apple in sales of MacBooks was that they were damn reliable and did not break, so all these frills in the design appeared , which led to a drop in the quality of devices. And here's a second example that makes this very clear.

Macbook screen failure is also a matter of time: a design flaw

Starting in 2016, Apple changed the length of the cable for the laptop screen, it was shortened. There were no economic reasons for this, as well as engineering ones - there is enough space for the plume, and nothing should happen from a couple of millimeters. It can be assumed that laptops were designed not by engineers, but by clumsy students, but still it seems that this is a built-in aging that was created deliberately.

Any laptop can be opened to different angles, it all depends on how you sit, how you feel comfortable and what you are used to. With the maximum opening of the MacBook Pro 2016 and subsequent, you experience a tension in the cable, it is pulled into a string. Mechanical damage at this opening angle is a matter of time, as a rule, it takes a couple of years. That is, most laptops are already losing their warranty, which means they will be repaired for money (in Russia, such repairs start at 40 thousand rubles, a trifle in Apple's piggy bank). They called this problem flexgate, they even created a separate site dedicated to the issue. And there are hundreds of comments on various forums, this is a common problem that began to surface in the second half of 2018. Just when the machines bought in 2016 began to fail. This is what this flaw looks like in a short video.

Apple does not consider cable breakage as a warranty case, so the repair is only at your expense. It is possible that after receiving several class-action lawsuits in the US, the company will change its mind, but this does not play a big role at the moment - all Apple laptops have this built-in time bomb, this is a deliberate design change in order for laptops to fail after several years of operation. Given that it was in 2016 that the company flourished the practice of degrading product characteristics to spur sales of new devices, this is easy to believe. For example, on the iPhone, the company slowed down the system, ostensibly to save battery. In fact, this pushed people to change their “old” smartphone to a new one.

Personally, all these games look unpleasant to me, and I ruled out the MacBook Pro as a potential purchase candidate, as the quality problems are too noticeable, and they are not limited only to these two design flaws, and also the reduced quality of components should be added here, for example, the same fans fail more often than on older machines.

Conversation with Apple Store employee in Los Angeles - MacBook marriage

Every time I meet in the States with the guys who work in the Apple Store to find out how these stores live, what changes and what customers come with.Discussing the situation around the MacBook, I heard a lot of interesting things, I will share extracts that are curious in the outline of our discussion:

  • The marriage of keyboards is massive, models have been brought since 2016;
  • The failure of keyboards is highly dependent on the user: those who actively use computers encounter problems faster (also those who eat at the keyboard break it faster);
  • Some lucky guys do something wrong all the time, their keyboards break a few times in the first year under warranty, maybe it's a specific unit issue;
  • Macbook Pro models from 2015 and earlier almost never come across with defective keyboards, there are significantly fewer of them compared to what buyers come with - mostly problems with models of 2016-2017;
  • 2018 models are not visible in a marriage, as they are fresh, the percentage of those who come with them is typical, but it was the same in 2016, when the MacBook Pro appeared, this does not mean anything, the main wave of breakdowns begins after 10-11 months, then it grows;
  • Screen failure on 2016 models until November 2018 was relatively rare, now the number of people with such a defect is growing, but they are much less than those with keyboard problems;
  • The rarest case of marriage is the failure of the SSD, for all the time there were several single calls;
  • They often break the wire of the power supply and want to get another one under the warranty, they are refused for obvious reasons;
  • It is impossible to calculate the defective rate for MacBooks, as customers come who bought devices in different places, but compared to 2017, their number has at least doubled, and before there were even fewer.

When I asked if it was worth buying a MacBook Pro, I got this answer: "Good laptop, but it's a lottery, it can break at the most inopportune moment, you never know when it will happen." What can I say? This is exactly what you would not expect from a product of this price.

When buying a laptop costing more than a hundred thousand rubles, you expect it to last a long time. But in the case of the MacBook, it's a lottery in which there is a high chance of drawing an unlucky ticket and giving your computer in for repair, and due to the fact that these are design flaws, they will appear again and again. For me, this means that in the coming years, the MacBook falls out of sight as a problematic product. Apple must fix the design flaws, and then it will take several years to make sure that they are really eliminated. And only after that it will be possible to think about what you can potentially buy a MacBook. All over the world, due to quality problems, coupled with rising prices for MacBooks, their sales are declining. And this is an objective reality.

For myself, I have decided that I will not change my old man, which serves faithfully. If necessary, I will replace the battery, change the keyboard, but for now I will stay with it. Apple has no alternative for its own model from the past at the moment. There are many other laptops on the market, and even I really liked one of them, I thought that this is what the MacBook Pro should have been in 2018. But I don’t see the point of buying a new computer, I’m more than satisfied with the current one, and there are no shortcomings in it. And the resource of the machine is more than sufficient for it to work for at least another five years.

How did you decide this question for yourself, if you used a MacBook - will you play the lottery with quality or are you looking for alternatives?