Reading mail about operators-2

As promised, this will be a permanent column for your letters and comments. There is no strict release schedule, it all depends on the relevance of the topics raised and how interesting and / or important it may be for other readers. Today we're going to talk about content and discuss some of the topics and questions that pop up all the time.

Once I was angry at the inattention of readers. It would seem that just a month ago it was chewed in detail, but no, they write and ask exactly the same questions. Then I realized that the reader's attention is very selective, and memory is short. And this is normal, most people are not interested in the problems that others face. Even if it is interesting, what is read is quickly forgotten, the brain successfully filters out unnecessary information. Therefore, do not be angry, please, for returning to topics that have already been dealt with.

About "databases"

I'll start with my letter to myself (emoticon). Perhaps you have already experienced the effectiveness of spam technology in the package "Your message was not delivered" on your own skin.

I have never come across any wording about the sale of mobile users and about the system using the "WAP-Click" technology. I believe there is more than one site associated with this and many mobile users may be at risk of additional charges. It would be interesting to get clarification. Not in person, but perhaps in some material on your site.”

I was also surprised by the frankness of the wording, I doubted the authenticity of the document sent. After all, they periodically write to me all sorts of “hot facts”, which in the end are not confirmed.

It helped to check, and yes, everything was described as the author. Many sites have been “trading” subscriber souls and wallets for many years, this is not news. I wrote about this several times, read the detailed analysis here. Well established and profitable business with thousands if not tens of thousands of Web administrators. When trying to access the site via a cellular network, an unsuspecting user is redirected to a fraudulent site, a disguised subscription page, etc. The site administrator receives his little money for each transfer within the framework of the "affiliate program", and the user cannot get to the desired one resource, kick off. This is at best, and at worst, it “catches” a content subscription or a Trojan on a smartphone. Previously, even very reputable federal-level websites and media outlets sinned with this “third-party extra money”, now there are much fewer complaints. The more solid the site, the more carefully they act, including this forward for short intervals and outside of business hours. Somehow I myself encountered this phenomenon, in the morning I could not get through to the news site, and after 9 am - please, everything works perfectly and no Web clicks with a subscription. I tried it the next day and was already keeping track of the time, at exactly 8:55 the insidious forward was turned off.

However, there are actually fewer complaints about content “hit” through mobile traffic redirection. It seems that a large number of talented and skilled scammers are engaged in a much more profitable "business" on trojans and stealing money from credit cards linked to smartphones.

You shouldn't relax anyway. Remember that an Internet user over a cellular network is vulnerable to scammers, and a significant part of content theft now occurs through Web clicks and disguised landing pages.

As for our case with filin.tv and their "appeal", I don't see much sensation here. They called a spade a spade, responded to claims proactively, and secured themselves. Another thing is that such a resource policy is usually not advertised, and I still do not exclude the version of the site being hacked. For example, by order of competitors.

On the other hand, I urge you to be more tolerant of honest advertising. This is not only a “trade engine”, but also the daily bread for those who provide us with free services. For example, a periodic forward in Opera mini to paid application stores. They obviously have contracts with operators, and I don’t see anything criminal in this. The same applies to advertising at the entrance to free Wi-Fi in the Moscow metro.

Return the money

“I want to tell you about the divorce that I faced last Sunday. Chronologically:

At night I received an SMS from MegaFon: "Payment of 01.11.2015 in the amount of 900.00 rubles. Your balance is 1465.43 rubles / Offer for Android phones! Mobile antivirus only for MegaFon customers *544# (99 rubles / year) ". He spat, was surprised and fell asleep.

In the morning, a new SMS from a number that is one digit different from mine (fourth from the end):

"Good afternoon. Last night, by mistake, I transferred 900 rubles to your account. Please transfer them to my account. Best regards!". I did not rush, as I felt. Checked the balance - the money really came. After 40 minutes, the message is again from MegaFon:

"Dear Client! An erroneous payment dated 01.11.2015 01:06:06 in the amount of 900 rubles previously credited to your number will be deducted. Do not forget to top up your account. Current balance: *100#. Your MegaFon." The money is really gone.”

I wrote several times about “divorces” on the topic of returning an erroneous payment, including mentioning such an “advanced” option. I've seen it before too, but very rarely. Still, there is a lot of additional hassle with making a payment and its subsequent withdrawal. It is much easier to organize a fan mailing to hundreds of numbers with an SMS message supposedly from the operator about replenishing the account, and after ten minutes a mailing to the same numbers with a request to return the money by direct transfer to the specified number. Not a bad profit even with 1% of responders.

It seems that such a relatively complicated method with a payment and its subsequent withdrawal is still practiced, be careful and do not rush to transfer money.

About reissuing a Beeline number

". The problems began with my attempts to issue a sim card for my use. A friend ceased to be a friend, and in the meantime the number became working and very important to me. Repeated attempts to negotiate with his former comrade ended in nothing. Recently, I learned about the opportunity to honestly contact the operator who once squandered SIM cards, prove that I am the user, provide information on payments, calls, contacts and correspondence. I left a statement at the main office of my region. A month later, my number was blocked without warning. An appeal to the operator showed that this program for changing the user was curtailed in October. And I can't count on anything else.

Thanks to you too for your swing in the void, which, like a tsunami, caused a series of rearrangements and rollbacks to nowhere within the company, which reflected on the Operator-Subscriber dialogue. I can also add that the Beeline dealer office told about the massive nature of this problem, which now cannot be resolved by retaining the number.”

We are talking about our material about the repeated "left" replacement of the SIM card with subsequent attempts to get to the electronic wallet, you can read it here. After that “ringing” incident, Beeline really seriously took up this topic in all directions. For example, they forbade dealers to change SIM cards by proxy, revised procedures, introduced restrictions, etc. Perhaps they went too far and made life difficult, including for ordinary customers. I recalled once read: "In order to straighten a stick, it must be bent in the other direction." I hope that over time all this will settle down within a reasonable framework, but for now, keep in mind: if you use a Beeline SIM card by proxy, then at least plan an additional margin of time if you need to replace it. And, as we see from the letter, there may also be problems with reissuing a SIM card to yourself.

About speed tests

“Measuring” the results of speedtests is a popular entertainment and a subject of discussion on the forums. I myself use this tool with pleasure, despite the abstractness of the results. But for comparing networks in this particular place, it is suitable under several conditions:

  • Comparative measurements should be taken on the same equipment, at about the same time and in the same place.
  • At least three measurements in a row with the calculation of the arithmetic mean of the result.
  • All measurements are strictly for one server, otherwise the comparison is generally "nothing".

The above screenshot is an illustration of the importance of choosing a server. The first result is obtained on the default server selected. I don’t know what criteria Speedtest is guided by, but quite often the choice is unsuccessful. The second result in less than a minute is a manually selected "familiar" server. There is a difference, agree. It is the same with comparisons of different operators, even at one point, but in default modes, the result may have little in common with the real picture.

Let's hum?

I don't even remember how many times I wrote about this, but the "surprise" continues to lie in wait even for those who obviously read our rubric. Long gone are the days when you could buy a SIM card for your beloved grandmother in the salon and give it as a gift without breaking the SIM card from the cover. Then the times when all paid garbage could be turned off immediately ended, now this number also does not work. The godless "Beep" is insidiously connected on the second or third day, all sorts of "Chameleons" and "MTS News" wake up on the third. And this is not only in MTS, they complain about all operators. There are especially many complaints about the tariffs for visitors.

If you want to give your grandmother a “clean” SIM card without content trash, “beeps” and paid packages of additional services, you will have to work a little: insert the SIM card into a simple “dialer” and turn off content services for two or three days as they “ awakening." An explanation and sample instructions can be found here. Then hold the SIM card for a couple more weeks without any action, so that paid Internet and SMS packages fall off. And only after that, you can tie the envelope with the SIM card with a pink ribbon and solemnly hand it over to your grandmother.

All these "gifts" are practiced mainly at tariffs without a monthly fee. The operator is interested in a stable and constant income from each subscriber soul and is doing everything possible to organize this income. A buyer of a package tariff with a subscriber has already agreed to a monthly rent, so they usually don’t touch such a client.

About loans

“Yesterday I tweeted you about a new feature from MegaFon. I have been their subscriber for over five years. I have been using their (rather convenient) "credit of trust" service for more than two years. Previously (about a month ago or more), when checking the balance through the *100# command, only the amount of my balance was displayed in the pop-up window. Now the total amount of available funds is displayed, taking into account the credit of trust. Not in detail, but simply 870 (for example) rubles. And how many of these 870 are really yours, and not the credit balance - calculate for yourself.

A call to MegaFon's TP did not clarify the situation. Communication on Twitter also did not give much results: at first, support simply did not understand what I wanted from it and why I was unhappy. Then they began to assure me that such a balance display was always (!), That is, from the moment the service appeared. And only after I contacted you on Twi, a message came from support, they say, "yes, it used to be different, but now it will be like this, because it's more convenient for you." '.

Yes, with the display of the balance in the conditional-credit form of payment, not everything and not everyone is in order. The author of the letter has not yet come across some Beeline postpaid tariffs, where the “Personal Account” shows only the amount of current expenses, and the balance of own funds on the balance sheet can be found out only by ordering an invoice for the last month.

On the topic of loans - the latest news on the MTS website, quote:

"New conditions for the provision of the service" On full trust", included in the initial package of services on tariff plans: "Super MTS", "Smart mini", "Smart", "Smart+", "Smart Top" and "Smart Nonstop" ! From November 25, 2015, new criteria for the start of the provision of the service "On full trust", included in the initial package of services on the specified tariff plans, are in effect. '.

Let's read after November 25, so far there is no specifics. But there is some confusion in the descriptions.

In the description "On full trust" on the site, one connection conditions are indicated, in the notes to the description of the tariff - others. And I specifically took the description of another 2014, this is not a fresh mistake. Perhaps the news solemnly informs us that the discrepancy will be corrected.

Many people wonder why the operator actively promotes, and even automatically connects credit to its customers. Is he an enemy to his own budget? Not at all. The trick is that with an advance form of payment, a phone driven into minus continues to receive incoming calls and SMS for another three weeks, many are in no hurry to replenish the balance. According to some estimates, there are up to 15% of such phones in the network, all these people cannot even technically spend money on communication. But with a credit form of payment, everything is different. If the bill for the previous month is not paid, then the phone is immediately blocked completely and incoming calls do not go through. Accordingly, the owner of the number immediately runs to replenish the account.

About SIM-cards

“I would like to tell you a story about a new fraud in Svyaznoy. On Wednesday, 11/11/2015, I went to the Svyaznoy salon in Krasnodar to buy a Tele2 card for my sister, who came to Russia for a week.

I asked sales assistants how much it costs to connect to Tele2. I was told that the cost would be 300 rubles. I was a little surprised at the high cost, but I thought that these were the features of Tele2. At the time of registration, the seller offered me, in honor of the 20th anniversary of the Svyaznoy company, to issue a Megafon SIM card for free. I agreed. But when they gave me a check, I noticed that it was pierced: 1. Tele2 SIM card for 100 rubles and 2. Megafon SIM card for 200 rubles. To my question about the cost, the seller began to talk about the rise in price of the Tele2 SIM card and other ridiculous excuses. When I pointed him at the price tag of 100 rubles in the window and demanded a refund, he immediately pulled out 200 rubles from the cash register, although I paid with a card, and handed them to me.

I immediately contacted the quality control department and registered a claim in this case. I hope this is after all the independent work of a consultant, and not another trick of a large network to increase sales of SIM cards in the midst of a crisis.”

This is some kind of chaos. And again "Connected". Is it especially good to “motivate” sellers for new connections? Recently, in a review, I wrote about the “gifting” of SIM cards to buyers without their knowledge, followed by the hassle due to the resulting debts, be careful. And, as I wrote last time, check your receipts, they should even show a gift SIM card.

Enough for today. And then the review in its length is already approaching the list of notes in the description of the tariff plan. I hope that you did not waste your time and got something useful for yourself.

Reading mail about operators-2

As promised, this will be a permanent column for your letters and comments. There is no strict release schedule, it all depends on the relevance of the topics raised and how interesting and / or important it may be for other readers. Today we're going to talk about content and discuss some of the topics and questions that pop up all the time.

Once I was angry at the inattention of readers. It would seem that just a month ago it was chewed in detail, but no, they write and ask exactly the same questions. Then I realized that the reader's attention is very selective, and memory is short. And this is normal, most people are not interested in the problems that others face. Even if it is interesting, what is read is quickly forgotten, the brain successfully filters out unnecessary information. Therefore, do not be angry, please, for returning to topics that have already been dealt with.

About "databases"

I'll start with my letter to myself (emoticon). Perhaps you have already experienced the effectiveness of spam technology in the package "Your message was not delivered" on your own skin.

HOUSE FOR SALE

I do not risk "killing" such letters directly on the server, I accept and watch. What a spammer needs, alas. But it's not about spam technologies. And about the fact that for the first time in this muddy stream I saw an offer of Viber and WhatsApp client databases. And I didn't like it. The probability of such databases appearing on sale is close to zero, but the possibility of simply parting with money is very real. I don't recommend experimenting. But I strongly advise you to send a screenshot with the scammer's phone number to the operator, you can see the number, for example, here.

About content

". the site administration filin.tv sells mobile users. I have been using this site for a long time to watch videos on it, but recently I noticed a new link "appeal to users" and the attached document is downloaded through it.

I have never come across any wording about the sale of mobile users and about the system using the "WAP-Click" technology. I imagine more than one site is associated with this and many mobile users may be at risk of additional charges. It would be interesting to get clarification. Not personally, but perhaps in some material on your site.

I was also surprised by the frankness of the wording, I doubted the authenticity of the document sent. After all, they periodically write to me all sorts of “hot facts”, which in the end are not confirmed.

It helped to check, and yes, everything was described as the author painted it. Many sites have been “trading” subscriber souls and wallets for many years, this is not news. I wrote about this several times, read the detailed analysis here. Well established and profitable business with thousands if not tens of thousands of Web administrators. When trying to access the site via a cellular network, an unsuspecting user is redirected to a fraudulent site, a disguised subscription page, etc. The site administrator receives his little money for each transfer within the framework of the "affiliate program", and the user cannot get to the desired one resource, kick off. This is at best, and at worst, it “catches” a content subscription or a Trojan on a smartphone. Previously, even very reputable sites and federal-level media sinned with this “third-party extra money”, now there are much fewer complaints. The more solid the site, the more carefully they act, including this forward for short intervals and outside of business hours. Somehow I myself encountered this phenomenon, in the morning I could not get through to the news site, and after 9 am - please, everything works perfectly and no Web clicks with a subscription. I tried it the next day and was already keeping track of the time, at exactly 8:55 the insidious forward was turned off.

However, there are actually fewer complaints about content “hit” through mobile traffic redirection. It seems that a large number of talented and skilled scammers are engaged in a much more profitable "business" on trojans and stealing money from credit cards linked to smartphones.

You shouldn't relax anyway. Remember that an Internet user over a cellular network is vulnerable to scammers, and a significant part of content theft now occurs through Web clicks and disguised landing pages.

As for our case with filin.tv and their "appeal", I don't see much sensation here. They called a spade a spade, responded to claims proactively, and secured themselves. Another thing is that such a resource policy is usually not advertised, and I still do not exclude the version of the site being hacked. For example, by order of competitors.

On the other hand, I urge you to be more tolerant of honest advertising. This is not only a “trade engine”, but also the daily bread for those who provide us with free services. For example, a periodic forward in Opera mini to paid application stores. They obviously have contracts with operators, and I don’t see anything criminal in this. The same applies to advertising at the entrance to free Wi-Fi in the Moscow metro.

Return the money

“I want to tell you about the divorce that I faced last Sunday. Chronologically:

At night I received an SMS from MegaFon: "Payment of 01.11.2015 in the amount of 900.00 rubles. Your balance is 1465.43 rubles / Offer for Android phones! Mobile antivirus only for MegaFon customers *544# (99 rubles / year) ". He spat, was surprised and fell asleep.

In the morning, a new SMS from a number that is one digit different from mine (fourth from the end):

"Good afternoon. Last night, by mistake, I transferred 900 rubles to your account. Please transfer them to my account. Best regards!". I did not rush, as I felt. Checked the balance - the money really came. After 40 minutes, the message is again from MegaFon:

"Dear Client! An erroneous payment dated 01.11.2015 01:06:06 in the amount of 900 rubles previously credited to your number will be deducted. Do not forget to top up your account. Current balance: *100#. Your MegaFon." The money is really gone.”

I wrote several times about “divorces” on the topic of returning an erroneous payment, including mentioning such an “advanced” option. I've seen it before too, but very rarely. Still, there is a lot of additional hassle with making a payment and its subsequent withdrawal. It is much easier to organize a fan mailing to hundreds of numbers with an SMS message supposedly from the operator about replenishing the account, and after ten minutes a mailing to the same numbers with a request to return the money by direct transfer to the specified number. Not a bad profit even with 1% of responders.

It seems that such a relatively complicated method with a payment and its subsequent withdrawal is still practiced, be careful and do not rush to transfer money.

About reissuing a Beeline number

". The problems began with my attempts to issue a sim card for my use. A friend ceased to be a friend, and in the meantime the number became working and very important to me. Repeated attempts to negotiate with his former comrade ended in nothing. Recently, I learned about the opportunity to honestly contact the operator who once squandered SIM cards, prove that I am the user, provide information on payments, calls, contacts and correspondence. I left a statement at the main office of my region. A month later, my number was blocked without warning. An appeal to the operator showed that this program for changing the user was curtailed in October. And I can't count on anything else.

Thanks to you too for your swing in the void, which, like a tsunami, caused a series of rearrangements and rollbacks to nowhere within the company, which reflected on the Operator-Subscriber dialogue. I can also add that the Beeline dealer office told about the massive nature of this problem, which now cannot be resolved by retaining the number.”

We are talking about our material about the repeated "left" replacement of the SIM card with subsequent attempts to get to the electronic wallet, you can read it here. After that “ringing” incident, Beeline really seriously took up this topic in all directions. For example, they forbade dealers to change SIM cards by proxy, revised procedures, introduced restrictions, etc. Perhaps they went too far and made life difficult, including for ordinary customers. I recalled something I read once: “In order to straighten a stick, it must be bent to the other side.” I hope that over time all this will settle down within a reasonable framework, but for now, keep in mind: if you use a Beeline SIM card by proxy, then at least plan an additional margin of time if you need to replace it. And, as we see from the letter, there may also be problems with reissuing a SIM card to yourself.

About speed tests

“Measuring” the results of speedtests is a popular entertainment and a subject of discussion on the forums. I myself use this tool with pleasure, despite the abstractness of the results obtained. But for comparing networks in this particular place, it is suitable under several conditions:

  • Comparative measurements should be taken on the same equipment, at about the same time and in the same place.
  • At least three measurements in a row with the calculation of the arithmetic mean of the result.
  • All measurements are strictly for one server, otherwise the comparison is generally "nothing".

The above screenshot is an illustration of the importance of choosing a server. The first result is obtained on the default server selected. I don’t know what criteria Speedtest is guided by, but quite often the choice is unsuccessful. The second result in less than a minute is a manually selected "familiar" server. There is a difference, agree. It is the same with comparisons of different operators, even at one point, but in default modes, the result may have little in common with the real picture.

Let's hum?

I don't even remember how many times I wrote about this, but the "surprise" continues to lie in wait even for those who obviously read our rubric. Long gone are the days when you could buy a SIM card for your beloved grandmother in the salon and give it as a gift without breaking the SIM card from the cover. Then the times when all paid garbage could be turned off immediately ended, now this number also does not work. The godless "Beep" is insidiously connected on the second or third day, all sorts of "Chameleons" and "MTS News" wake up on the third. And this is not only in MTS, they complain about all operators. There are especially many complaints about the tariffs for visitors.

If you want to give your grandmother a “clean” SIM card without content trash, “beeps” and paid packages of additional services, you will have to work a little: insert the SIM card into a simple “dialer” and turn off content services for two or three days as they “ awakening." An explanation and sample instructions can be found here. Then hold the SIM card for a couple more weeks without any action, so that paid Internet and SMS packages fall off. And only after that, you can tie the envelope with the SIM card with a pink ribbon and solemnly hand it over to your grandmother.

All these "gifts" are practiced mainly at tariffs without a monthly fee. The operator is interested in a stable and constant income from each subscriber soul and is doing everything possible to organize this income. The buyer of a package tariff with a subscriber has already agreed to a monthly rent, so they usually don’t touch such a client.

About loans

“Yesterday I tweeted you about a new feature from MegaFon. I have been their subscriber for over five years. I have been using their (rather convenient) "credit of trust" service for more than two years. Previously (about a month ago or more), when checking the balance through the *100# command, only the amount of my balance was displayed in the pop-up window. Now the total amount of available funds is displayed, taking into account the credit of trust. Not in detail, but simply 870 (for example) rubles. And how many of these 870 are really yours, and not the credit balance - calculate for yourself.

A call to MegaFon's TP did not clarify the situation. Communication on Twitter also did not give much results: at first, support simply did not understand what I wanted from it and why I was unhappy. Then they began to assure me that such a balance display was always (!), That is, from the moment the service appeared. And only after I contacted you on Twi, a message came from support, they say, "yes, it used to be different, but now it will be like this, because it's more convenient for you." '.

Yes, with the display of the balance in the conditional-credit form of payment, not everything and not everyone is in order. The author of the letter has not yet come across some Beeline postpaid tariffs, where the “Personal Account” shows only the amount of current expenses, and the balance of own funds on the balance sheet can be found out only by ordering an invoice for the last month.

On the topic of loans - the latest news on the MTS website, quote:

"New conditions for the provision of the service" On full trust", included in the initial package of services on tariff plans: "Super MTS", "Smart mini", "Smart", "Smart+", "Smart Top" and "Smart Nonstop" ! From November 25, 2015, new criteria for the start of the provision of the service "On full trust", included in the initial package of services on the specified tariff plans, are in effect. '.

Let's read after November 25, so far there is no specifics. But there is some confusion in the descriptions.

In the description "On full trust" on the site, one connection conditions are indicated, in the notes to the description of the tariff - others. And I specifically took the description of another 2014, this is not a fresh mistake. Perhaps the news solemnly informs us that the discrepancy will be corrected.

Many people wonder why the operator actively promotes, and even automatically connects credit to its customers. Is he an enemy to his own budget? Not at all. The trick is that with an advance form of payment, a phone driven into minus continues to receive incoming calls and SMS for another three weeks, many are in no hurry to replenish the balance. According to some estimates, there are up to 15% of such phones in the network, all these people cannot even technically spend money on communication. But with a credit form of payment, everything is different. If the bill for the previous month is not paid, then the phone is immediately blocked completely and incoming calls do not go through. Accordingly, the owner of the number immediately runs to replenish the account.

About SIM-cards

“I would like to tell you a story about a new fraud in Svyaznoy. On Wednesday, 11/11/2015, I went to the Svyaznoy salon in Krasnodar to buy a Tele2 card for my sister, who came to Russia for a week.

I asked sales assistants how much it costs to connect to Tele2. I was told that the cost would be 300 rubles. I was a little surprised at the high cost, but I thought that these were the features of Tele2. At the time of registration, the seller offered me, in honor of the 20th anniversary of the Svyaznoy company, to issue a Megafon SIM card for free. I agreed. But when they gave me a check, I noticed that it was broken: 1. Tele2 SIM card for 100 rubles and 2. Megafon SIM card for 200 rubles. To my question about the cost, the seller began to talk about the rise in price of the Tele2 SIM card and other ridiculous excuses. When I pointed him at the price tag of 100 rubles in the window and demanded a refund, he immediately pulled out 200 rubles from the cash register, although I paid with a card, and handed them to me.

I immediately contacted the quality control department and registered a claim in this case. I hope this is after all the independent work of a consultant, and not another trick of a large network to increase sales of SIM cards in the midst of a crisis.”

About "databases"

I'll start with my letter to myself (emoticon). Perhaps you have already experienced the effectiveness of spam technology in the package "Your message was not delivered" on your own skin.

HOUSE FOR SALE

I do not risk "killing" such letters directly on the server, I accept and watch. What a spammer needs, alas. But it's not about spam technologies. And about the fact that for the first time in this muddy stream I saw an offer of Viber and WhatsApp client databases. And I didn't like it. The probability of such databases appearing on sale is close to zero, but the possibility of simply parting with money is very real. I don't recommend experimenting. But I strongly advise you to send a screenshot with the scammer's phone number to the operator, you can see the number, for example, here.

About content

". the site administration filin.tv sells mobile users. I have been using this site for a long time to watch videos on it, but recently I noticed a new link "appeal to users" and the attached document is downloaded through it.

However, there are actually fewer complaints about content “hit” through mobile traffic redirection. It seems that a large number of talented and skilled scammers are engaged in a much more profitable "business" on trojans and stealing money from credit cards linked to smartphones.

You shouldn't relax anyway. Remember that an Internet user over a cellular network is vulnerable to scammers, and a significant part of content theft now occurs through Web clicks and disguised landing pages.

As for our case with filin.tv and their "appeal", I don't see much sensation here. They called a spade a spade, responded to claims proactively, and secured themselves. Another thing is that such a resource policy is usually not advertised, and I still do not exclude the version of the site being hacked. For example, by order of competitors.

On the other hand, I urge you to be more tolerant of honest advertising. This is not only a “trade engine”, but also the daily bread for those who provide us with free services. For example, a periodic forward in Opera mini to paid application stores. They obviously have contracts with operators, and I don’t see anything criminal in this. The same applies to advertising at the entrance to free Wi-Fi in the Moscow metro.

Return the money

“I want to tell you about the divorce that I faced last Sunday. Chronologically:

At night I received an SMS from MegaFon: "Payment of 01.11.2015 in the amount of 900.00 rubles. Your balance is 1465.43 rubles / Offer for Android phones! Mobile antivirus only for MegaFon customers *544# (99 rubles / year) ". He spat, was surprised and fell asleep.

In the morning, a new SMS from a number that is one digit different from mine (fourth from the end):

"Good afternoon. Last night, by mistake, I transferred 900 rubles to your account. Please transfer them to my account. Best regards!". I did not rush, as I felt. Checked the balance - the money really came. After 40 minutes, the message is again from MegaFon:

"Dear Client! An erroneous payment dated 01.11.2015 01:06:06 in the amount of 900 rubles previously credited to your number will be deducted. Do not forget to top up your account. Current balance: *100#. Your MegaFon." The money is really gone.”

I wrote several times about “divorces” on the topic of returning an erroneous payment, including mentioning such an “advanced” option. I've seen it before too, but very rarely. Still, there is a lot of additional hassle with making a payment and its subsequent withdrawal. It is much easier to organize a fan mailing to hundreds of numbers with an SMS message supposedly from the operator about replenishing the account, and after ten minutes a mailing to the same numbers with a request to return the money by direct transfer to the specified number. Not a bad profit even with 1% of responders.

It seems that such a relatively complicated method with a payment and its subsequent withdrawal is still practiced, be careful and do not rush to transfer money.

About reissuing a Beeline number

". The problems began with my attempts to issue a sim card for my use. A friend ceased to be a friend, and in the meantime the number became working and very important to me. Repeated attempts to negotiate with his former comrade ended in nothing. Recently, I learned about the opportunity to honestly contact the operator who once squandered SIM cards, prove that I am the user, provide information on payments, calls, contacts and correspondence. I left a statement at the main office of my region. A month later, my number was blocked without warning. An appeal to the operator showed that this program for changing the user was curtailed in October. And I can't count on anything else.

Thanks to you too for your swing in the void, which, like a tsunami, caused a series of rearrangements and rollbacks to nowhere within the company, which reflected on the Operator-Subscriber dialogue. I can also add that the Beeline dealer office told about the massive nature of this problem, which now cannot be resolved by retaining the number.”

We are talking about our material about the repeated "left" replacement of the SIM card with subsequent attempts to get to the electronic wallet, you can read it here. After that “ringing” incident, Beeline really seriously took up this topic in all directions. For example, they forbade dealers to change SIM cards by proxy, revised procedures, introduced restrictions, etc. Perhaps they went too far and made life difficult, including for ordinary customers. I recalled once read: "In order to straighten a stick, it must be bent in the other direction." I hope that over time all this will settle down within a reasonable framework, but for now, keep in mind: if you use a Beeline SIM card by proxy, then at least plan an additional margin of time if you need to replace it. And, as we see from the letter, there may also be problems with reissuing a SIM card to yourself.

About speed tests

“Measuring” the results of speedtests is a popular entertainment and a subject of discussion on the forums. I myself use this tool with pleasure, despite the abstractness of the results. But for comparing networks in this particular place, it is suitable under several conditions:

  • Comparative measurements should be taken on the same equipment, at about the same time and in the same place.
  • At least three measurements in a row with the calculation of the arithmetic mean of the result.
  • All measurements are strictly for one server, otherwise the comparison is generally "nothing".

The above screenshot is an illustration of the importance of choosing a server. The first result is obtained on the default server selected. I don’t know what criteria Speedtest is guided by, but quite often the choice is unsuccessful. The second result in less than a minute is a manually selected "familiar" server. There is a difference, agree. It is the same with comparisons of different operators, even at one point, but in default modes, the result may have little in common with the real picture.

Let's hum?

I don't even remember how many times I wrote about this, but the "surprise" continues to lie in wait even for those who obviously read our rubric. Long gone are the days when you could buy a SIM card for your beloved grandmother in the salon and give it as a gift without breaking the SIM card from the cover. Then the times when all paid garbage could be turned off immediately ended, now this number also does not work. The godless "Beep" is insidiously connected on the second or third day, all sorts of "Chameleons" and "MTS News" wake up on the third. And this is not only in MTS, they complain about all operators. There are especially many complaints about the tariffs for visitors.

If you want to give your grandmother a “clean” SIM card without content trash, “beeps” and paid packages of additional services, you will have to work a little: insert the SIM card into a simple “dialer” and turn off content services for two or three days as they “ awakening." An explanation and sample instructions can be found here. Then hold the SIM card for a couple more weeks without any action, so that paid Internet and SMS packages fall off. And only after that, you can tie the envelope with the SIM card with a pink ribbon and solemnly hand it over to your grandmother.

All these "gifts" are practiced mainly at tariffs without a monthly fee. The operator is interested in a stable and constant income from each subscriber soul and is doing everything possible to organize this income. The buyer of a package tariff with a subscriber has already agreed to a monthly rent, so they usually don’t touch such a client.

About loans

“Yesterday I tweeted you about a new feature from MegaFon. I have been their subscriber for over five years. I have been using their (rather convenient) "credit of trust" service for more than two years. Previously (about a month ago or more), when checking the balance through the *100# command, only the amount of my balance was displayed in the pop-up window. Now the total amount of available funds is displayed, taking into account the credit of trust. Not in detail, but simply 870 (for example) rubles. And how many of these 870 are really yours, and not the credit balance - calculate for yourself.

A call to MegaFon's TP did not clarify the situation. Communication on Twitter also did not give much results: at first, support simply did not understand what I wanted from it and why I was unhappy. Then they began to assure me that such a balance display was always (!), That is, from the moment the service appeared. And only after I contacted you on Twi, a message came from support, they say, "yes, it used to be different, but now it will be like this, because it's more convenient for you." '.

Yes, with the display of the balance in the conditional-credit form of payment, not everything and not everyone is in order. The author of the letter has not yet come across some Beeline postpaid tariffs, where the “Personal Account” shows only the amount of current expenses, and the balance of own funds on the balance sheet can be found out only by ordering an invoice for the last month.

On the topic of loans - the latest news on the MTS website, quote:

"New conditions for the provision of the service" On full trust", included in the initial package of services on tariff plans: "Super MTS", "Smart mini", "Smart", "Smart+", "Smart Top" and "Smart Nonstop" ! From November 25, 2015, new criteria for the start of the provision of the service "On full trust", included in the initial package of services on the specified tariff plans, are in effect. '.

Let's read after November 25, so far there is no specifics. But there is some confusion in the descriptions.

In the description "On full trust" on the site, one connection conditions are indicated, in the notes to the description of the tariff - others. And I specifically took the description of another 2014, this is not a fresh mistake. Perhaps the news solemnly informs us that the discrepancy will be corrected.

Many people wonder why the operator actively promotes, and even automatically connects credit to its customers. Is he an enemy to his own budget? Not at all. The trick is that with an advance form of payment, a phone driven into minus continues to receive incoming calls and SMS for another three weeks, many are in no hurry to replenish the balance. According to some estimates, there are up to 15% of such phones in the network, all these people cannot even technically spend money on communication. But with a credit form of payment, everything is different. If the bill for the previous month is not paid, then the phone is immediately blocked completely and incoming calls do not go through. Accordingly, the owner of the number immediately runs to replenish the account.

About SIM-cards

“I would like to tell you a story about a new fraud in Svyaznoy. On Wednesday, 11/11/2015, I went to the Svyaznoy salon in Krasnodar to buy a Tele2 card for my sister, who came to Russia for a week.

I asked sales assistants how much it costs to connect to Tele2. I was told that the cost would be 300 rubles. I was a little surprised at the high cost, but I thought that these were the features of Tele2. At the time of registration, the seller offered me, in honor of the 20th anniversary of the Svyaznoy company, to issue a Megafon SIM card for free. I agreed. But when they gave me a check, I noticed that it was broken: 1. Tele2 SIM card for 100 rubles and 2. Megafon SIM card for 200 rubles. To my question about the cost, the seller began to talk about the rise in price of the Tele2 SIM card and other ridiculous excuses. When I pointed him at the price tag of 100 rubles in the window and demanded a refund, he immediately pulled out 200 rubles from the cash register, although I paid with a card, and handed them to me.

I immediately contacted the quality control department and registered a claim in this case. I hope this is after all the independent work of a consultant, and not another trick of a large network to increase sales of SIM cards in the midst of a crisis.”

This is some kind of chaos. And again "Connected". Is it especially good to “motivate” sellers for new connections? Recently, in a review, I wrote about the “gifting” of SIM cards to buyers without their knowledge, followed by the hassle due to the resulting debts, be careful. And, as I wrote last time, check your receipts, they should even show a gift SIM card.

Enough for today. And then the review in its length is already approaching the list of notes in the description of the tariff plan. I hope that you did not waste your time and got something useful for yourself.

Reading mail about operators-2

As promised, this will be a permanent column for your letters and comments. There is no strict release schedule, it all depends on the relevance of the topics raised and how interesting and / or important it may be for other readers. Today we're going to talk about content and discuss some of the topics and questions that pop up all the time.

Once I was angry at the inattention of readers. It would seem that just a month ago it was chewed in detail, but no, they write and ask exactly the same questions. Then I realized that the reader's attention is very selective, and memory is short. And this is normal, most people are not interested in the problems that others face. Even if it is interesting, what is read is quickly forgotten, the brain successfully filters out unnecessary information. Therefore, do not be angry, please, for returning to topics that have already been dealt with.

About "databases"

I'll start with my letter to myself (emoticon). Perhaps you have already experienced the effectiveness of spam technology in the package "Your message was not delivered" on your own skin.

HOUSE FOR SALE HOUSE FOR SALE

I do not risk "killing" such letters directly on the server, I accept and watch. What a spammer needs, alas. But it's not about spam technologies. And about the fact that for the first time in this muddy stream I saw an offer of Viber and WhatsApp client databases. And I didn't like it. The probability of such databases appearing on sale is close to zero, but the possibility of simply parting with money is very real. I don't recommend experimenting. But I strongly advise you to send the operator a screenshot with the scammer's phone number, you can see the number, for example, here.

About content

". the site administration filin.tv sells mobile users. I have been using this site for a long time to watch videos on it, but recently I noticed a new link "appeal to users" and the attached document is downloaded through it.

I have never come across any wording about the sale of mobile users and about the system using the "WAP-Click" technology. I imagine more than one site is associated with this and many mobile users may be at risk of additional charges. It would be interesting to get clarification. Not personally, but perhaps in some material on your site.

I was also surprised by the frankness of the wording, I doubted the authenticity of the document sent. After all, they periodically write to me all sorts of “hot facts”, which in the end are not confirmed.

It helped to check, and yes, everything was described as the author painted it. Many sites have been “trading” subscriber souls and wallets for many years, this is not news. I wrote about this several times, read the detailed analysis here. Well established and profitable business with thousands if not tens of thousands of Web administrators. When trying to access the site via a cellular network, an unsuspecting user is redirected to a fraudulent site, a disguised subscription page, etc. The site administrator receives his little money for each transfer within the framework of the "affiliate program", and the user cannot get to the desired one resource, kick off. This is at best, and at worst, it “catches” a content subscription or a Trojan on a smartphone. Previously, even very reputable sites and federal-level media sinned with this “third-party extra money”, now there are much fewer complaints. The more solid the site, the more carefully they act, including this forward for short intervals and outside of business hours. Somehow I myself encountered this phenomenon, in the morning I could not get through to the news site, and after 9 am - please, everything works perfectly and no Web clicks with a subscription. I tried it the next day and was already keeping track of the time, at exactly 8:55 the insidious forward was turned off.

However, there are actually fewer complaints about content “hit” through mobile traffic redirection. It seems that a large number of talented and skilled scammers are engaged in a much more profitable "business" on trojans and stealing money from credit cards linked to smartphones.

You shouldn't relax anyway. Remember that an Internet user over a cellular network is vulnerable to scammers, and a significant part of content theft now occurs through Web clicks and disguised landing pages.

As for our case with filin.tv and their "appeal", I don't see much sensation here. They called a spade a spade, responded to claims proactively, and secured themselves. Another thing is that such a resource policy is usually not advertised, and I still do not exclude the version of the site being hacked. For example, by order of competitors.

On the other hand, I urge you to be more tolerant of honest advertising. This is not only a “trade engine”, but also the daily bread for those who provide us with free services. For example, a periodic forward in Opera mini to paid application stores. They obviously have contracts with operators, and I don’t see anything criminal in this. The same applies to advertising at the entrance to free Wi-Fi in the Moscow metro.

Return the money

“I want to tell you about the divorce that I faced last Sunday. Chronologically:

At night I received an SMS from MegaFon: "Payment of 01.11.2015 in the amount of 900.00 rubles. Your balance is 1465.43 rubles / Offer for Android phones! Mobile antivirus only for MegaFon customers *544# (99 rubles / year) ". He spat, was surprised and fell asleep.

In the morning, a new SMS from a number that is one digit different from mine (fourth from the end):

"Good afternoon. Last night, by mistake, I transferred 900 rubles to your account. Please transfer them to my account. Best regards!". I did not rush, as I felt. Checked the balance - the money really came. After 40 minutes, the message is again from MegaFon:

"Dear Client! An erroneous payment dated 01.11.2015 01:06:06 in the amount of 900 rubles previously credited to your number will be deducted. Do not forget to top up your account. Current balance: *100#. Your MegaFon." The money is really gone.”

I wrote several times about “divorces” on the topic of returning an erroneous payment, including mentioning such an “advanced” option. I've seen it before too, but very rarely. Still, there is a lot of additional hassle with making a payment and its subsequent withdrawal. It is much easier to organize a fan mailing to hundreds of numbers with an SMS message supposedly from the operator about replenishing the account, and after ten minutes a mailing to the same numbers with a request to return the money by direct transfer to the specified number. Not a bad profit even with 1% of responders.

It seems that such a relatively complicated method with a payment and its subsequent withdrawal is still practiced, be careful and do not rush to transfer money.

About reissuing a Beeline number

". The problems began with my attempts to issue a sim card for my use. A friend ceased to be a friend, and in the meantime the number became working and very important to me. Repeated attempts to negotiate with his former comrade ended in nothing. Recently, I learned about the opportunity to honestly contact the operator who once squandered SIM cards, prove that I am the user, provide information on payments, calls, contacts and correspondence. I left a statement at the main office of my region. A month later, my number was blocked without warning. An appeal to the operator showed that this program for changing the user was curtailed in October. And I can't count on anything else.

Thanks to you too for your swing in the void, which, like a tsunami, caused a series of rearrangements and rollbacks to nowhere within the company, which reflected on the Operator-Subscriber dialogue. I can also add that the Beeline dealer office told about the massive nature of this problem, which now cannot be resolved by retaining the number.”

We are talking about our material about the repeated "left" replacement of the SIM card with subsequent attempts to get to the electronic wallet, you can read it here. After that “ringing” incident, Beeline really seriously took up this topic in all directions. For example, they forbade dealers to change SIM cards by proxy, revised procedures, introduced restrictions, etc. Perhaps they went too far and made life difficult, including for ordinary customers. I recalled once read: "In order to straighten a stick, it must be bent in the other direction." I hope that over time all this will settle down within a reasonable framework, but for now, keep in mind: if you use a Beeline SIM card by proxy, then at least plan an additional margin of time if you need to replace it. And, as we see from the letter, there may also be problems with reissuing a SIM card to yourself.

About speed tests

“Measuring” the results of speedtests is a popular entertainment and a subject of discussion on the forums. I myself use this tool with pleasure, despite the abstractness of the results. But for comparing networks in this particular place, it is suitable under several conditions:

  • Comparative measurements should be taken on the same equipment, at about the same time and in the same place.
  • At least three measurements in a row with the calculation of the arithmetic mean of the result.
  • All measurements are strictly for one server, otherwise the comparison is generally "nothing".

The above screenshot is an illustration of the importance of choosing a server. The first result is obtained on the default server selected. I don’t know what criteria Speedtest is guided by, but quite often the choice is unsuccessful. The second result in less than a minute is a manually selected "familiar" server. There is a difference, agree. It is the same with comparisons of different operators, even at one point, but in default modes, the result may have little in common with the real picture.

Let's hum?

I don't even remember how many times I wrote about this, but the "surprise" continues to lie in wait even for those who obviously read our rubric. Long gone are the days when you could buy a SIM card for your beloved grandmother in the salon and give it as a gift without breaking the SIM card from the cover. Then the times when all paid garbage could be turned off immediately ended, now this number also does not work. The godless "Beep" is insidiously connected on the second or third day, all sorts of "Chameleons" and "MTS News" wake up on the third. And this is not only in MTS, they complain about all operators. There are especially many complaints about the tariffs for visitors.

If you want to give your grandmother a “clean” SIM card without content trash, “beeps” and paid packages of additional services, you will have to work a little: insert the SIM card into a simple “dialer” and turn off content services for two or three days as they “ awakening." An explanation and sample instructions can be found here. Then hold the SIM card for a couple more weeks without any action, so that paid Internet and SMS packages fall off. And only after that, you can tie the envelope with the SIM card with a pink ribbon and solemnly hand it over to your grandmother.

All these "gifts" are practiced mainly at tariffs without a monthly fee. The operator is interested in a stable and constant income from each subscriber soul and is doing everything possible to organize this income. The buyer of a package tariff with a subscriber has already agreed to a monthly rent, so they usually don’t touch such a client.

About loans

“Yesterday I tweeted you about a new feature from MegaFon. I have been their subscriber for over five years. I have been using their (rather convenient) "credit of trust" service for more than two years. Previously (about a month ago or more), when checking the balance through the *100# command, only the amount of my balance was displayed in the pop-up window. Now the total amount of available funds is displayed, taking into account the credit of trust. Not in detail, but simply 870 (for example) rubles. And how many of these 870 are really yours, and not the credit balance - calculate for yourself.

Let's read after November 25, so far there is no specifics. But there is some confusion in the descriptions.

In the description "On full trust" on the site, one connection conditions are indicated, in the notes to the description of the tariff - others. And I specifically took the description of another 2014, this is not a fresh mistake. Perhaps the news solemnly informs us that the discrepancy will be corrected.

Many people wonder why the operator actively promotes, and even automatically connects credit to its customers. Is he an enemy to his own budget? Not at all. The trick is that with an advance form of payment, a phone driven into minus continues to receive incoming calls and SMS for another three weeks, many are in no hurry to replenish the balance. According to some estimates, there are up to 15% of such phones in the network, all these people cannot even technically spend money on communication. But with a credit form of payment, everything is different. If the bill for the previous month is not paid, then the phone is immediately blocked completely and incoming calls do not go through. Accordingly, the owner of the number immediately runs to replenish the account.

About SIM-cards

“I would like to tell you a story about a new fraud in Svyaznoy. On Wednesday, 11/11/2015, I went to the Svyaznoy salon in Krasnodar to buy a Tele2 card for my sister, who came to Russia for a week.

I asked sales assistants how much it costs to connect to Tele2. I was told that the cost would be 300 rubles. I was a little surprised at the high cost, but I thought that these were the features of Tele2. At the time of registration, the seller offered me, in honor of the 20th anniversary of the Svyaznoy company, to issue a Megafon SIM card for free. I agreed. But when they gave me a check, I noticed that it was pierced: 1. Tele2 SIM card for 100 rubles and 2. Megafon SIM card for 200 rubles. To my question about the cost, the seller began to talk about the rise in price of the Tele2 SIM card and other ridiculous excuses. When I pointed him at the price tag of 100 rubles in the window and demanded a refund, he immediately pulled out 200 rubles from the cash register, although I paid with a card, and handed them to me.

I immediately contacted the quality control department and registered a claim in this case. I hope this is after all the independent work of a consultant, and not another trick of a large network to increase sales of SIM cards in the midst of a crisis.”

This is some kind of chaos. And again "Connected". Is it especially good to “motivate” sellers for new connections? Recently, in a review, I wrote about the “gifting” of SIM cards to buyers without their knowledge, followed by the hassle due to the resulting debts, be careful. And, as I wrote last time, check your receipts, they should even show a gift SIM card.

Enough for today. And then the review in its length is already approaching the list of notes in the description of the tariff plan. I hope that you did not waste your time and got something useful for yourself.