An attempt to replace waiters with a self-service bar. Tablet Kate

There are unexpected twists and turns in business when a product appears in the wrong place at all, and this causes dissonance. For example, it's hard to imagine that a bakery sells washing powder, while a pharmacy sells lace underwear. In the service sector, there are also some kind of breakthroughs, when the head is spinning from the discrepancy between the place and the product that you see. The story that happened to me last week can become canonical. In the restaurant "Coffeemania" on Belorusskaya, which is constantly packed with a wealthy public, an incomprehensible object was found on the table.

I thought that my friend decided to produce incomprehensible electronics, twisted the screen on the stand, but did not understand where it came from. The comrade admitted that it was his, he was in no hurry, he said that everything was just like that before him. The waiter said that they have been testing such devices in the restaurant for more than a month, but ours is empty. Looking around the hall, I found such “tablets” in just a couple of places, asked them to bring us a working version in order to evaluate what it is.

But even before the waiter returned, I had a sense of the surrealism of what was happening. Such an inexpensive tablet can be found in establishments where they save on waiters, respectively, the cost of maintenance is minimal. The same McDonalds with their huge self-service screens does not raise any questions for me.

Mobile-review.com Spillikins №519. Data backup - external storage media

Online risk zone - planned murder in BlaBlaCar; data backup on holidays; Huawei NM memory card; time travel; McDonalds and high technology; art laboratory in Garage

But when you go to an expensive restaurant with well-trained waiters and an easy-to-read atmosphere, it's strange to expect a self-service screen in front of you. Don't you find that one contradicts the other?

Reality and prospects of the IT professions market

What professions are the most popular and highly paid?

Review of the smartphone Samsung Galaxy A22s 5G (SM A226B/DSN)

A niche smartphone with 5G support for minimal money - it's not even on the Samsung website, but it's sold in Russia. Compare with Galaxy A22 - is it worth the money?

Kia Picanto test. The last of the city cars

Somehow imperceptibly, almost all compact city cars left Russia, which replaced compact class sedans and liftbacks like Hyundai Solaris and Skoda Rapid. There are always two real city cars left on our market, this is the hero of our material Kia Picanto and Chevrolet Spark, along with its counterpart under the Ravon brand.

TCL TW30 MoveAudio S600 TWS headphones review

Any decent smartphone manufacturer is bound to offer their own TWS headset with them. So TCL introduced in December on the Russian market not only a flagship smartphone, but also a flagship headset. Let's see what happened ...

Moreover, I will say that the concept of having a screen on the table that shows ads and it constantly flickers and distracts me somehow upset me. Yes, this is an advertisement for Coffeemania, but why do I need it at the table? Why am I offered to get acquainted with the menu on the screen, if it is more convenient for me to look at the paper version and at the same time ask the waiter about what to choose? There are a lot of such “why” questions, and I could not get an answer to any of them.

Kate is written on the back of the tablet, something about the Belarusian team that invented this kind of tablet for restaurants a long time ago began to dawn in my head. I did not rely on memory, it was useful to study the issue. The parent company is in Germany, there are divisions in Austria, Switzerland and Russia, but the Belarusian office is engaged in the development. The development of Kate Tablet began back in 2016, nothing is said about the characteristics, but this is a 7-inch tablet made in its own case. It runs on battery power, inside some version of Android. A payment terminal has been added to the tablet, you can insert a bank card or attach it (there is NFC support). That is, in fact, you can ask for a bill for the table, but in the same "Coffeemania" this moment simply did not work, it was impossible to check.

Look at the tablet menu.

A rather strange set of items, and they were clearly created by people who don't know a damn thing about the restaurant business. More precisely, not so, they do not understand the business of "Coffeemania" and what this network sells to its customers. Even at the busiest hours, when the hall is packed, in Coffeemania they will always see that you want something and come to you. The quality of the staff is captivating, but the presence of a button makes schooling unnecessary.Moreover, this is a pain point, someone will press the button, the waiter will not have time to come in time, and here you have an upset customer. But the tablet itself was clearly not adapted for Coffeemania, many points remained the same. The feeling that they took the company's website and simply implemented it into the tablet software looks strange, the dissonance between the menu and the offer from Coffeemania, a kind of mixture of French and Nizhny Novgorod. No attention to detail, for example, when calling toys, the control buttons crawl off the screen, it looks sloppy and bad.

The games section itself is very surprising, it is assumed that some games are free, and some you can buy, and then the supplier of the tablet and the restaurant will share the profits. This is again the logic of programmers, but not of those involved in the restaurant business. A person should communicate in a restaurant, eat, catch the atmosphere (in restaurants of a certain level, this is something more than just a dining room, although I historically consider the same “Coffeemania” to be an excellent canteen, and there is nothing offensive in this, from the first day with these restaurants). A person who plays games on someone else's device in a restaurant is surprising (even progress cannot be saved), even more surprising is that he will buy them. Really? I don't believe it.

You know, I'm rarely taken aback when I see that something was not thought out in some project. But literally nothing was thought of here. The developers who created the tablet according to some canons only they knew, the restaurant, which for some reason put such devices in a good place, and even does not make sure that they are charged (yes, by and large, everyone doesn’t care) .

But diving into the Kate tablet business model makes me shudder. Restaurants are offered to rent such a device, in Europe it is offered for 30 euros. Here is what the developers write: “The new service reduces the waiting time and customer service. The service increases sales of drinks and desserts by 20-30%; by 30% - the turnover of tables during peak hours, by 20% - the number of tips and the income of the waiter. After the introduction of innovative technology, the total income of establishments increases by 10%, according to the calculations of Kate tablet experts, which brings the use of the service to payback within a month.” Quote taken from here.

And you can pay nothing for renting a tablet, then you just share the income. Unfortunately, the project website does not say anything about this business model. But I will assume that you need to bite off some percentage from each account, so everything adds up.

At the beginning of 2020, these tablets entered the Russian market (I did not notice this, since I do not go to Black Star Burger, where they appeared). The company's blog notes that the placement of the terminals alone has "dramatically increased orders" so much so that the staff could not cope. Really? Perhaps, in fast food, everything is arranged a little differently and it is possible to achieve an increase in the number of orders, but in ordinary restaurants this is a utopia and nothing like this will happen. I told about dissonance above, that is, such products are appropriate in eateries, they have no place in restaurants. And there is not a drop of snobbery here, just an eatery - this is where you come to grab something on the run, you don’t sit for hours. The same McDonalds is a great example of this. You come to a restaurant to chat.

Such automation is an attempt to replace the work of waiters, in Coffeemania it looks very unusual. Approximately the same effect would be if a popcorn machine was stuck in the center of the hall, why not?

A lot of things confuse me about the Kate project. Old and ugly iron. An ill-conceived concept, attempts to stand anywhere, just to stand up (this is not only bad for the perception of Coffeemania, > the product itself for other places). I still wonder what it was and when this pilot project will be curtailed in Coffeemania. And most importantly, why was it launched in principle.

Mobile-review.com Spillikins №519. Data backup - external storage media

Online risk zone - planned murder in BlaBlaCar; data backup on holidays; Huawei NM memory card; time travel; McDonalds and high technology; art laboratory in Garage

An attempt to replace waiters with a self-service bar. Tablet Kate

There are unexpected twists and turns in business when a product appears in the wrong place at all, and this causes dissonance. For example, it's hard to imagine that a bakery sells washing powder, while a pharmacy sells lace underwear. In the service sector, there are also some kind of breakthroughs, when the head is spinning from the discrepancy between the place and the product that you see. The story that happened to me last week can become canonical. In the restaurant "Coffeemania" on Belorusskaya, which is constantly packed with a wealthy public, an incomprehensible object was found on the table.

I thought that my friend decided to produce incomprehensible electronics, twisted the screen on the stand, but did not understand where it came from. The comrade admitted that it was his, he was in no hurry, he said that everything was just like that before him. The waiter said that they have been testing such devices in the restaurant for more than a month, but ours is empty. Looking around the hall, I found such “tablets” in just a couple of places, asked them to bring us a working version in order to evaluate what it is.

But even before the waiter returned, I had a sense of the surrealism of what was happening. Such an inexpensive tablet can be found in establishments where they save on waiters, respectively, the cost of maintenance is minimal. The same McDonalds with their huge self-service screens does not raise any questions for me.

Mobile-review.com Spillikins №519. Data backup - external storage media

Online risk zone - planned murder in BlaBlaCar; data backup on holidays; Huawei NM memory card; time travel; McDonalds and high technology; art laboratory in Garage

But when you go to an expensive restaurant with well-trained waiters and an easy-to-read atmosphere, it's strange to expect a self-service screen in front of you. Don't you find that one contradicts the other?

Reality and prospects of the IT professions market

What professions are the most popular and highly paid?

Review of the smartphone Samsung Galaxy A22s 5G (SM A226B/DSN)

A niche smartphone with 5G support for minimal money - it's not even on the Samsung website, but it's sold in Russia. Compare with Galaxy A22 - is it worth the money?

Kia Picanto test. The last of the city cars

Somehow imperceptibly, almost all compact city cars left Russia, which replaced compact class sedans and liftbacks like Hyundai Solaris and Skoda Rapid. There are always two real city cars left on our market, this is the hero of our material Kia Picanto and Chevrolet Spark, along with its counterpart under the Ravon brand.

TCL TW30 MoveAudio S600 TWS headphones review

Any decent smartphone manufacturer is bound to offer their own TWS headset with them. So TCL introduced in December on the Russian market not only a flagship smartphone, but also a flagship headset. Let's see what happened ...

Moreover, I will say that the concept of having a screen on the table that shows ads and it constantly flickers and distracts me somehow upset me. Yes, this is an advertisement for Coffeemania, but why do I need it at the table? Why am I offered to get acquainted with the menu on the screen, if it is more convenient for me to look at the paper version and at the same time ask the waiter about what to choose? There are a lot of such “why” questions, and I could not get an answer to any of them.

Kate is written on the back of the tablet, something about the Belarusian team that invented this kind of tablet for restaurants a long time ago began to dawn in my head. I did not rely on memory, it was useful to study the issue. The parent company is in Germany, there are divisions in Austria, Switzerland and Russia, but the Belarusian office is engaged in the development. The development of Kate Tablet began back in 2016, nothing is said about the characteristics, but this is a 7-inch tablet made in its own case. It runs on battery power, inside some version of Android. A payment terminal has been added to the tablet, you can insert a bank card or attach it (there is NFC support). That is, in fact, you can ask for a bill for the table, but in the same "Coffeemania" this moment simply did not work, it was impossible to check.

Look at the tablet menu.

A rather strange set of items, and they were clearly created by people who don't know a damn thing about the restaurant business. More precisely, not so, they do not understand the business of "Coffeemania" and what this network sells to its customers. Even at the busiest hours, when the hall is packed, in Coffeemania they will always see that you want something and come to you. The quality of the staff is captivating, but the presence of a button makes schooling unnecessary. Moreover, this is a pain point, someone will press the button, the waiter will not have time to come in time, and here you have an upset customer. But the tablet itself was clearly not adapted for Coffeemania, many points remained the same. The feeling that they took the company's website and simply implemented it into the tablet software looks strange, the dissonance between the menu and the offer from Coffeemania, a kind of mixture of French and Nizhny Novgorod. No attention to detail, for example, when calling toys, the control buttons crawl off the screen, it looks sloppy and bad.

The games section itself is very surprising, it is assumed that some games are free, and some you can buy, and then the supplier of the tablet and the restaurant will share the profits. This is again the logic of programmers, but not of those involved in the restaurant business. A person should communicate in a restaurant, eat, catch the atmosphere (in restaurants of a certain level, this is something more than just a dining room, although I historically consider the same Coffeemania an excellent canteen, and there is nothing offensive in this, from the first day with these restaurants). A person who plays games on someone else's device in a restaurant is surprising (even progress cannot be saved), even more surprising is that he will buy them. Really? I don't believe it.

You know, I'm rarely taken aback when I see that something was not thought out in some project. But literally nothing was thought of here. The developers who created the tablet according to some canons only they knew, the restaurant, which for some reason put such devices in a good place, and even does not make sure that they are charged (yes, by and large, everyone doesn’t care) .

But diving into the Kate tablet business model makes me shudder. Restaurants are offered to rent such a device, in Europe it is offered for 30 euros. Here is what the developers write: “The new service reduces the waiting time and customer service. The service increases sales of drinks and desserts by 20-30%; by 30% - the turnover of tables during peak hours, by 20% - the number of tips and the income of the waiter. After the introduction of innovative technology, the total income of establishments increases by 10%, according to the calculations of Kate tablet experts, which brings the use of the service to payback within a month.” Quote taken from here.

And you can pay nothing for renting a tablet, then you just share the income. Unfortunately, the project website does not say anything about this business model. But I will assume that you need to bite off some percentage from each account, so everything adds up.

At the beginning of 2020, these tablets entered the Russian market (I did not notice this, since I do not go to Black Star Burger, where they appeared). The company's blog notes that the placement of the terminals alone has "dramatically increased orders" so much so that the staff could not cope. Really? Perhaps, in fast food, everything is arranged a little differently and it is possible to achieve an increase in the number of orders, but in ordinary restaurants this is a utopia and nothing like this will happen. I told about dissonance above, that is, such products are appropriate in eateries, they have no place in restaurants. And there is not a drop of snobbery here, just an eatery - this is where you come to grab something on the run, you don’t sit for hours. The same McDonalds is a great example of this. You come to a restaurant to chat.

Such automation is an attempt to replace the work of waiters, in Coffeemania it looks very unusual. Approximately the same effect would be if a popcorn machine was stuck in the center of the hall, why not?

A lot of things confuse me about the Kate project. Old and ugly iron. An ill-conceived concept, attempts to stand anywhere, just to stand up (this is not only bad for the perception of Coffeemania, > the product itself for other places). I still wonder what it was and when this pilot project will be curtailed in Coffeemania. And most importantly, why was it launched in principle.

Mobile-review.com Spillikins №519. Data backup - external storage media

Online risk zone - planned murder in BlaBlaCar; data backup on holidays; Huawei NM memory card; time travel; McDonalds and high technology; art laboratory in Garage

An attempt to replace waiters with a self-service bar. Tablet Kate

There are unexpected twists and turns in business when a product appears in the wrong place at all, and this causes dissonance. For example, it's hard to imagine that a bakery sells washing powder, while a pharmacy sells lace underwear. In the service sector, there are also some kind of breakthroughs, when the head is spinning from the discrepancy between the place and the product that you see. The story that happened to me last week can become canonical. In the restaurant "Coffeemania" on Belorusskaya, which is constantly packed with a wealthy public, an incomprehensible object was found on the table.

I thought that my friend decided to produce incomprehensible electronics, twisted the screen on the stand, but did not understand where it came from. The comrade admitted that it was his, he was in no hurry, he said that everything was just like that before him. The waiter said that they have been testing such devices in the restaurant for more than a month, but ours is empty. Looking around the hall, I found such “tablets” in just a couple of places, asked them to bring us a working version in order to evaluate what it is.

But even before the waiter returned, I had a sense of the surrealism of what was happening. Such an inexpensive tablet can be found in establishments where they save on waiters, respectively, the cost of maintenance is minimal. The same McDonalds with their huge self-service screens does not raise any questions for me.

Mobile-review.com Spillikins №519. Data backup - external storage media

Online risk zone - planned murder in BlaBlaCar; data backup on holidays; Huawei NM memory card; time travel; McDonalds and high technology; art laboratory in Garage

But when you go to an expensive restaurant with well-trained waiters and an easy-to-read atmosphere, it's strange to expect a self-service screen in front of you. Don't you find that one contradicts the other?

Reality and prospects of the IT professions market

What professions are the most popular and highly paid?

Review of the smartphone Samsung Galaxy A22s 5G (SM A226B/DSN)

A niche smartphone with 5G support for minimal money - it's not even on the Samsung website, but it's sold in Russia. Compare with Galaxy A22 - is it worth the money?

Kia Picanto test. The last of the city cars

Somehow imperceptibly, almost all compact city cars left Russia, which replaced compact class sedans and liftbacks like Hyundai Solaris and Skoda Rapid. There are always two real city cars left on our market, this is the hero of our material Kia Picanto and Chevrolet Spark, along with its counterpart under the Ravon brand.

TCL TW30 MoveAudio S600 TWS headphones review

Any decent smartphone manufacturer is bound to offer their own TWS headset with them. So TCL introduced in December on the Russian market not only a flagship smartphone, but also a flagship headset. Let's see what happened ...

Moreover, I will say that the concept of having a screen on the table that shows ads and it constantly flickers and distracts me somehow upset me. Yes, this is an advertisement for Coffeemania, but why do I need it at the table? Why am I offered to get acquainted with the menu on the screen, if it is more convenient for me to look at the paper version and at the same time ask the waiter about what to choose? There are a lot of such “why” questions, and I could not get an answer to any of them.

Kate is written on the back of the tablet, something about the Belarusian team that invented this kind of tablet for restaurants a long time ago began to dawn in my head. I did not rely on memory, it was useful to study the issue. The parent company is in Germany, there are divisions in Austria, Switzerland and Russia, but the Belarusian office is engaged in the development. The development of Kate Tablet began back in 2016, nothing is said about the characteristics, but this is a 7-inch tablet made in its own case. It runs on battery power, inside some version of Android. A payment terminal has been added to the tablet, you can insert a bank card or attach it (there is NFC support). That is, in fact, you can ask for a bill for the table, but in the same "Coffeemania" this moment simply did not work, it was impossible to check.

Look at the tablet menu.

A rather strange set of items, and they were clearly created by people who don't know a damn thing about the restaurant business. More precisely, not so, they do not understand the business of "Coffeemania" and what this network sells to its customers. Even at the busiest hours, when the hall is packed, in "Coffeemania" they will always see that you want something and come to you. The quality of the staff is captivating, but the presence of a button makes schooling unnecessary. Moreover, this is a pain point, someone will press the button, the waiter will not have time to come in time, and here you have an upset customer. But the tablet itself was clearly not adapted for Coffeemania, many points remained the same. The feeling that they took the company's website and simply implemented it into the tablet software looks strange, the dissonance between the menu and the offer from Coffeemania, a kind of mixture of French and Nizhny Novgorod. No attention to detail, for example, when calling toys, the control buttons crawl off the screen, it looks sloppy and bad.

The games section itself is very surprising, it is assumed that some games are free, and some you can buy, and then the supplier of the tablet and the restaurant will share the profits. This is again the logic of programmers, but not of those involved in the restaurant business. A person should communicate in a restaurant, eat, catch the atmosphere (in restaurants of a certain level, this is something more than just a dining room, although I historically consider the same Coffeemania an excellent canteen, and there is nothing offensive in this, from the first day with these restaurants). A person who plays games on someone else's device in a restaurant is surprising (even progress cannot be saved), even more surprising is that he will buy them. Really? I don't believe it.

You know, I'm rarely taken aback when I see that something was not thought out in some project. But literally nothing was thought of here. The developers who created the tablet according to some canons only they knew, the restaurant, which for some reason put such devices in a good place, and even does not make sure that they are charged (yes, by and large, everyone doesn’t care) .

But diving into the Kate tablet business model makes me shudder. Restaurants are offered to rent such a device, in Europe it is offered for 30 euros. Here is what the developers write: “The new service reduces the waiting time and customer service. The service increases sales of drinks and desserts by 20-30%; by 30% - the turnover of tables during peak hours, by 20% - the number of tips and the income of the waiter. After the introduction of innovative technology, the total income of establishments increases by 10%, according to the calculations of Kate tablet experts, which brings the use of the service to payback within a month.” Quote taken from here.

And you can pay nothing for renting a tablet, then you just share the income. Unfortunately, the project website does not say anything about this business model. But I will assume that you need to bite off some percentage from each account, so everything adds up.

At the beginning of 2020, these tablets entered the Russian market (I did not notice this, since I do not go to Black Star Burger, where they appeared). The company's blog notes that the placement of the terminals alone has "dramatically increased orders" so much so that the staff could not cope. Really? Perhaps, in fast food, everything is arranged a little differently and it is possible to achieve an increase in the number of orders, but in ordinary restaurants this is a utopia and nothing like this will happen. I told about dissonance above, that is, such products are appropriate in eateries, they have no place in restaurants. And there is not a drop of snobbery here, just an eatery - this is where you come to grab something on the run, you don’t sit for hours. The same McDonalds is a great example of this. You come to a restaurant to chat.

Such automation is an attempt to replace the work of waiters, in Coffeemania it looks very unusual. Approximately the same effect would be if a popcorn machine was stuck in the center of the hall, why not?

A lot of things confuse me about the Kate project. Old and ugly iron. An ill-conceived concept, attempts to stand anywhere, just to stand up (this is not only bad for the perception of Coffeemania, > the product itself for other places). I still wonder what it was and when this pilot project will be curtailed in Coffeemania. And most importantly, why was it launched in principle.

Mobile-review.com Spillikins №519. Data backup - external storage media

Online risk zone - planned murder in BlaBlaCar; data backup on holidays; Huawei NM memory card; time travel; McDonalds and high technology; art laboratory in Garage

An attempt to replace waiters with a self-service bar. Tablet Kate

There are unexpected twists and turns in business when a product appears in the wrong place at all, and this causes dissonance. For example, it's hard to imagine that a bakery sells washing powder, while a pharmacy sells lace underwear. In the service sector, there are also some kind of breakthroughs, when the head is spinning from the discrepancy between the place and the product that you see. The story that happened to me last week can become canonical. In the restaurant "Coffeemania" on Belorusskaya, which is constantly packed with a wealthy public, an incomprehensible object was found on the table.

I thought that my friend decided to produce incomprehensible electronics, twisted the screen on the stand, but did not understand where it came from. The comrade admitted that it was his, he was in no hurry, he said that everything was just like that before him. The waiter said that they have been testing such devices in the restaurant for more than a month, but ours is empty. Looking around the hall, I found such “tablets” in just a couple of places, asked them to bring us a working version in order to evaluate what it is.

But even before the waiter returned, I had a sense of the surrealism of what was happening. Such an inexpensive tablet can be found in establishments where they save on waiters, respectively, the cost of maintenance is minimal. The same McDonalds with their huge self-service screens does not raise any questions for me.

Mobile-review.com Spillikins №519. Data backup - external storage media

Online risk zone - planned murder in BlaBlaCar; data backup on holidays; Huawei NM memory card; time travel; McDonalds and high technology; art laboratory in Garage

But when you go to an expensive restaurant with well-trained waiters and an easy-to-read atmosphere, it's strange to expect a self-service screen in front of you. Don't you find that one contradicts the other?

Reality and prospects of the IT professions market

What professions are the most popular and highly paid?

Review of the smartphone Samsung Galaxy A22s 5G (SM A226B/DSN)

A niche smartphone with 5G support for minimal money - it's not even on the Samsung website, but it's sold in Russia. Compare with Galaxy A22 - is it worth the money?

Kia Picanto test. The last of the city cars

Somehow imperceptibly, almost all compact city cars left Russia, which replaced compact class sedans and liftbacks like Hyundai Solaris and Skoda Rapid. There are always two real city cars left on our market, this is the hero of our material Kia Picanto and Chevrolet Spark, along with its counterpart under the Ravon brand.

TCL TW30 MoveAudio S600 TWS headphones review

Any decent smartphone manufacturer is bound to offer their own TWS headset with them. So TCL introduced in December on the Russian market not only a flagship smartphone, but also a flagship headset. Let's see what happened ...

Moreover, I will say that the concept of having a screen on the table that shows ads and it constantly flickers and distracts me somehow upset me. Yes, this is an advertisement for Coffeemania, but why do I need it at the table? Why am I offered to get acquainted with the menu on the screen, if it is more convenient for me to look at the paper version and at the same time ask the waiter about what to choose? There are a lot of such “why” questions, and I could not get an answer to any of them.

Kate is written on the back of the tablet, something about the Belarusian team that invented this kind of tablet for restaurants a long time ago began to dawn in my head. I did not rely on memory, it was useful to study the issue. The parent company is in Germany, there are divisions in Austria, Switzerland and Russia, but the Belarusian office is engaged in the development. The development of Kate Tablet began back in 2016, nothing is said about the characteristics, but this is a 7-inch tablet made in its own case. It runs on battery power, inside some version of Android. A payment terminal has been added to the tablet, you can insert a bank card or attach it (there is NFC support). That is, in fact, you can ask for a bill for the table, but in the same "Coffeemania" this moment simply did not work, it was impossible to check.

Look at the tablet menu.

A rather strange set of items, and they were clearly created by people who don't know a damn thing about the restaurant business. More precisely, not so, they do not understand the business of "Coffeemania" and what this network sells to its customers. Even at the busiest hours, when the hall is packed, in Coffeemania they will always see that you want something and come to you. The quality of the staff is captivating, but the presence of a button makes schooling unnecessary. Moreover, this is a pain point, someone will press the button, the waiter will not have time to come in time, and here you have an upset customer. But the tablet itself was clearly not adapted for Coffeemania, many points remained the same. The feeling that they took the company's website and simply implemented it into the tablet software looks strange, the dissonance between the menu and the offer from Coffeemania, a kind of mixture of French and Nizhny Novgorod. No attention to detail, for example, when calling toys, the control buttons crawl off the screen, it looks sloppy and bad.

The games section itself is very surprising, it is assumed that some games are free, and some you can buy, and then the supplier of the tablet and the restaurant will share the profits. This is again the logic of programmers, but not of those involved in the restaurant business. A person should communicate in a restaurant, eat, catch the atmosphere (in restaurants of a certain level, this is something more than just a dining room, although I historically consider the same “Coffeemania” to be an excellent canteen, and there is nothing offensive in this, from the first day with these restaurants). A person who plays games on someone else's device in a restaurant is surprising (even progress cannot be saved), even more surprising is that he will buy them. Really? I don't believe it.

You know, I'm rarely taken aback when I see that something was not thought out in some project. But literally nothing was thought of here. The developers who created the tablet according to some canons only they knew, the restaurant, which for some reason put such devices in a good place, and even does not make sure that they are charged (yes, by and large, everyone doesn’t care) .

But diving into the Kate tablet business model makes me shudder. Restaurants are offered to rent such a device, in Europe it is offered for 30 euros. Here is what the developers write: “The new service reduces the waiting time and customer service. The service increases sales of drinks and desserts by 20-30%; by 30% - the turnover of tables during peak hours, by 20% - the number of tips and the income of the waiter. After the introduction of innovative technology, the total income of establishments increases by 10%, according to the calculations of Kate tablet experts, which brings the use of the service to payback within a month.” Quote taken from here.

And you can pay nothing for renting a tablet, then you just share the income. Unfortunately, the project website does not say anything about this business model. But I will assume that you need to bite off some percentage from each account, so everything adds up.

At the beginning of 2020, these tablets entered the Russian market (I did not notice this, since I do not go to Black Star Burger, where they appeared). The company's blog notes that the placement of the terminals alone has "dramatically increased orders" so much so that the staff could not cope. Really? Perhaps, in fast food, everything is arranged a little differently and it is possible to achieve an increase in the number of orders, but in ordinary restaurants this is a utopia and nothing like this will happen. I told about dissonance above, that is, such products are appropriate in eateries, they have no place in restaurants. And there is not a drop of snobbery here, just an eatery - this is where you come to grab something on the run, you don’t sit for hours. The same McDonalds is a great example of this. You come to a restaurant to chat.

Such automation is an attempt to replace the work of waiters, in Coffeemania it looks very unusual. Approximately the same effect would be if a popcorn machine was stuck in the center of the hall, why not?

A lot of things confuse me about the Kate project. Old and ugly iron. An ill-conceived concept, attempts to stand anywhere, just to get up (this is harmful not only for the perception of "Coffeemania", the product itself for other places). I still wonder what it was and when this pilot project will be curtailed in Coffeemania. And most importantly, why was it launched in principle.

A lot of things confuse me in the Kate project. Old and ugly iron. An ill-conceived concept, attempts to stand anywhere, just to get up (this is harmful not only for the perception of "Coffeemania", the product itself for other places). I still wonder what it was and when this pilot project will be curtailed in Coffeemania. And most importantly, why was it launched in principle.

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